Manager Sales

Vincent G. Hillard

** ******** **.

West Middlesex, PA 16159

Phone: 330-***-****

Email: ********@*********.***

Professional Profile

Motivated and focused leader with diverse retail experience. Multi-store

responsibilities include; Overseeing, motivating, and encouraging store

managers to achieve sales and profit plans in each of the district's

stores. Accountable for the district's financial results, merchandising of

locations, compliance with all company initiatives related to stores.

Heavily involved in the recruiting, staffing, and development of all store

managers. Creating a succession strategy and executing the strategy.

Maintaining effective and professional channels of communication with all

corporate partners and store teams.

. Excellent interpersonal skills

. Commitment to developing team members

. Demonstrated drive for results

. Team player

Core Competencies

? Loss Prevention ? Human Resources ? Coaching

? Budgeting & Cost ? Strong Work Ethic ? Strategic Planning

Reduction

? Performance ? Hiring and Training ? Mentoring

Accountability

Professional Experience

District Team Leader, Ollie's Bargain Outlet, Cleveland Ohio / Western

Pennsylvania Market 11/2004 to 2/2014

. Multi-store leadership (8 to 15 stores) (Approximately $40 million

annual sales)

. 2013 was ranked #1 in the company's Key Performance Indicators until 3

high performing stores were moved to another district mid-year.

. 2012 was ranked #1 in the company's Key Performance Indicators until 4

high performing stores were moved to another district mid-year.

. 2008 to 2010 lead the company's growth in the Ohio market. Opened 3

major markets (Cleveland, Columbus and Cincinnati).

. 2009 - Started the year with 10 stores, opened 2 new locations in

Cincinnati and took over 4 stores in the Cleveland area. Increased

comp sales 8.8% over LY. Earned maximum bonus for profit.

. Promoted from Store Team Leader to District Team Leader in 2007.

Store Manager, Staples, Alliance, OH

3/2001 to11/2004

. 2004 honored as Divisional "Coach of the Year" for Staples' Mid-West

Division.

. 2004 joined "Elite" group of Staples managers that received no

customer complaints in their stores 2 years in a row. Letter of

accommodation cited that only 15 managers achieved the honor in over

1,100 stores. Achieved an average of 92% on mystery shop scores

during this same time period, which placed my store in the top 10% of

the chain.

. 2003 earned 120% of bonus for Sales and Profit. Increased RONA

(Return on Net Assets) from 3% to 13%.

. 2002 improved shrinkage from 1.22% in 2001 to .55% in 2002 (.50% in

2003). Investigated and apprehended Sales Manager in $12,000 theft.

Also apprehended Copy Lead, Tech Lead, Tech Associate and Cashier for

theft.

. 2002 was selected to be a "Training Store" for all new Management in

the area. Also selected to mentor new store managers in their home

stores.

Professional Experience Continued...

Store Manager, Office Depot, Boardman, OH

8/1999 to 3/2001

. 2000 - Placed in an underperforming and distressed store. In 6 month

period increased Gross Margin by 61% before company announced closing

of store.

Education

Bachelor's Degree - Indiana University of PA, Indiana, PA

Honors & Affiliations

2004 Staples "Coach of the Year"

2002 to 2004 Board of Directors - Alliance Ohio Chamber of Commerce

Sigma Tau Gamma Fraternity

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