MARIA CÉLIA MELLO
Oakville, ON L6H 3Y7
T: 905-***-**** C: 905-***-****
*************@*****.***
Objective: having purposely dedicated the last 15 years to raising a family, I wish to rejoin the
workforce in a part-time position where I can use my communication skills to provide caring and
effective customer care or administrative marketing.
HIGHLIGHTS
• 5 years experience in sales and marketing and 2 years experience in customer service
• B.A. degree in Marketing and Communications
• High energy, natural communicator, relationship builder
• Fluent in English and Portuguese
PROFESSIONAL EXPERIENCE
AMBEV (currently known as Anheuser-Busch InBev, NYSE:BUD) Mar 1993 – Dec 1998
World’s #1 beer producer
Project Manager - Sales
• Acting directly in wholesale, I was involved with all aspects of the supply chain, from
manufacturing to retail of beer products;
• Led the introduction of 3 new products (light beer, flavoured beer and Lipton tea) to
retailers and restaurants in São Paulo, Brazil (15+ million inhabitants);
• Established a partnership with one Brazil’s largest retailer (NYSE:CBD) through an
innovative and exclusive marketing campaign.
Achievements
• Boosted Company sales and prospects by introducing a new National relationship with
CBD;
• Successfully introduced a new product (Lipton Tea) to the market, immediately having a
sales /market share response
Sales Operations Manager Mar 1994 – Jan 1995
• Managed 2 Partners distributors, monitored team progress, product costs, timescales and
resources to achieve market share of certain products in certain areas;
• Accountable to executive for progress against sales targets.
Achievements
• Partnered with Distribution Department, Communication Department and Sales to address
Product Campaigns and availability in the market;
• Audited at least 4 work plans per week and offered recommendations for improvements.
Trainee Mar 1993 – Mar 1994
• One Year experiencing/learning from all the areas in the Beer Distillery.
CITIBANK (NYSE: C) Oct 1990 to Aug 1992
One of the World’s largest financial institutions.
Account Manager
• Dealt directly with customers for all banking products;
• Brought in new customers through self-prospecting and networking;
• Suggested strategic investment plans based on customer’s needs and expectations;
• Monitored and traded securities in financial markets on customer’s behalf;
• Reported financial results to operations control.
EDUCATION
B.A. Marketing and Communications, Universidade Paulista, São Paulo, Brazil, 1992.
Emphasis in Product Advertising and Marketing Campaign Development
English certificates – Univ. Hartford & Cambridge
OTHER RELEVANT COURSEWORK
• Business, Management and Communications
• Strategic Leadership
• Principles of Financial Accounting
• Managerial Statistics and Management
• Operations and Quality Management