Project Mgt, People Mgt, Transitions, Financial Transformation Project

Ratandeep Singh Phone: +91-981*******

Email: *********@*****.***

Professional Experience

Total Professional Experience 14 years 10 months

Accenture Service Pvt. Ltd., Noida

November 2011 - Till Date

Designation: Consultatnt

Nath & Mahesh Associates August 2010 -

November 2011

Designation : Senior Business Analyst / Project Coordinator

ITC Infotech India Ltd. (Danske Bank, Denmark) August 2008 - June

2010

Designation: Senior Business Analyst-BFSI

ABN AMRO (ACES): Formely RBS May 2006 - August 2008

Designation: Team Leader

American Express (FRC - East) April 2004 - May

2006

Designation: Financial Analyst

GE Capital International Services (GECIS) September 2002 -

April 2004

Designation: Process Analyst

NIIT CATS May 2000 - May 2002

Designation: Accounts Officer

KARAN SETHI & ASSOCIATES June 1998 - April 2000

Designation: Audit Assistant

Education

> Currently Pursuing PMP

> Dual MBA (Finance & International Business Management) 2009

> Bachelor of Commerce 1998

> Trainings Attended - Certifications:

. Six Sigma Green Belt, Dale Carnegie, Communication Right,

American Ideal, First Time Manager, Fish Philosophy

Professional Summary

> Excellence in Project Management, Management Reporting & MIS, Financial

Management, Change Management, Risks & Issues, Audit, Statutory and

Compliance Management.

> Knowledge of End to End Transaction methodology : Experience in Onsite &

Remote transactions.

> Strong motivational level and an innovative and positive attitude on

handling of the task assigned

> Excellent inter-personal and communication skills

> Knowledge of Project Management / Insurance / Accounting

> Ability to function effectively in a multi-cultural environment

> Strong Conceptual, Analytical & Reasoning skills

> Ability to manage stress, work and excel along with the Team

> Other IT Skills to be able to competently manage the work challenges and

environment

Skills Profile

Operating System Windows [any version]

Office Packages Microsoft Office with expertise in Excel, Learning MS Access,

Outlook & IBM Lotus Notes

Special Initiatives / Achievements:

> At Accenture:

. Project Lead for Financial Transformation Project (People Soft) at

Onshore;

. Prepared Project Communication Plan, Project Charter;

. Prepared, updated and standardized of Work Procedures and Process

Documents;

. Business End to End Testing: Drafting of Test cases, QC data base

check, Journal Conversion, Query building, Allocation / Consolidation;

. Validation of data between old Vs new system;

. Drafting SQL query in People soft

. Conducted Training on People soft (SQL Query Building, Reporting,

Allocation, Journal Upload)

. Received Chairman's Award on implementation of Financial

Transformation Project;

. Created and standardized Risk and Issues Dashboards.

> At Nath and Mahesh & Associates:

. Pivotal in driving improvements in service delivery and cost

efficiency through the provision of financial analysis, strategic

planning and business process improvement

. Review existing systems & procedures and design internal

controls/quality audit checks for various operational areas for

achieving higher operational efficiency, resource rationalization and

cost reduction

. Understand, analyze and document customer business processes and

workflows. Perform gap analysis to identify areas for improvements and

provide customers with reports and updates on findings.

. Extensively liaise with clients to assess their specific and unique

requirements, document customer's business requirements and develop

functional specifications. Partner with business functions to ensure

expectations and requirements are met and managed

. Actively contribute to Business Process Reengineering - Review

Business Process Flows, suggest improvements that align with

International practices and arrive at solutions that can be leveraged

globally

> At ITC Infotech India Ltd. (Danske Bank, Denmark): Onsite

. Pivotal in driving improvements in service delivery and cost

efficiency through the provision of financial analysis, strategic

planning and business process improvement

. Review existing systems & procedures and design internal

controls/quality audit checks for various operational areas for

achieving higher operational efficiency, resource rationalization and

cost reduction.

. Actively involved in entire 'Product Development Cycle' while creating

strong alignment of the team members around common goals is critical

to ensuring successful implementation of the assignment in accordance

to the project schedule.

. Understand, analyze and document customer business processes and

workflows. Perform gap analysis to identify areas for improvements and

provide customers with reports and updates on findings.

. Extensively liaise with clients to assess their specific and unique

requirements, document customer's business requirements and develop

functional specifications. Partner with business functions to ensure

expectations and requirements are met and managed.

. Ensure compliance to guidelines, controls, policies, and procedures

while developing and maintaining customer relationship and

satisfaction.

. Involved in training new Business Analysts on applications, process,

procedures etc and Lead and manage track activities of BAs within

respective domain areas.

. Conduct Train the Trainer sessions and assist in preparation of

Training materials while contributing towards High Level Design and

solution discussions.

. Actively contribute to Business Process Reengineering - Review

Business Process Flows, suggest improvements that align with

International practices and arrive at solutions that can be leveraged

globally.

Key performance areas:

PROJECT INITIATION

. Developed Business Cases - Identifying & developing management

methodology, best practices, and standards

. Perform Feasibility Study on work order

. Established Project Charter

. Appointed Project Team

. Developed Resource Plan

. Performed Phase Review

. On-boarding & Off-boarding of resources

PROJECT PLANNING

. Project Plan (outlining the activities, tasks, dependencies and

timeframes);

. Resource Plan (listing the labor, equipment and materials required);

. Financial Plan (identifying the labor, equipment and materials costs);

. Quality Plan (providing quality targets, assurance and control

measures);

. Risk Plan (highlighting potential risks and actions taken to mitigate

them);

. Acceptance Plan (listing the criteria to be met to gain customer

acceptance);

. Communications Plan (listing the information needed to inform

stakeholders);

. Procurement Plan (identifying products to be sourced from external

suppliers);

PROJECT EXECUTION

. Perform Project Administrator Role for Project Support to ensure high

quality management of Project financials;

. Establishment application of Business Controls thereby ensuring SOX

Compliances, Reporting and Business Requirements;

. Apply Client/Subcontractor Contract Management Skills & Knowledge for

the timely execution of tasks undertaken by the Project Leadership;

. Apply Communication Skills across the Organization to meet the Time

as well as cost Dead-lines;

. Develop, review and timely reporting of Financial Management Plan to

ensure required margins;

. Management of Project Files, Finances, Metrics, Quality against the

Time & Cost Schedules

. Claim & Expense Management; invoicing; Reconciliations; MIS Reporting;

Internal Audit of Financials; Ensuring Compliances & Management

reviews; Provide continuous support to Project Leadership teams;

Establishment & Management of Controls;

. Budgeting at Portfolio & project level;

. Project Automations, Documentations & Updation including the use

Methodologies in Developing/Supporting Solutions;

. Forecasting and Variance analysis;

PROJECT CLOSURE

. Assessing whether the project completion criteria was met;

. Identifying any outstanding items (activities, risks, issues or

billing due);

. Listing the activities required to hand over documentation, cancel

supplier contracts and release project resources to the business;

PROJECT DELIVERY MANAGEMENT

. Establishment, maintainence & tracking of Milestone/s in the

organizational ERP systems at a Project, Programme and Portfolio

level;

. Ensure smooth time-line and implementation management;

. Production of Gantt Schedules - Monthly, Quarterly, Annual and 5

Yearly;

. Provide client focused, high quality services to Managers [Programme,

Project, Change and Delivery Managers] of various verticals;

. Tracking of KPIs & Checks of Imbalances;

PROJECT RESOURCES MANAGEMENT

. Ascertainment of Demand & supply in terms of resources requirements,

maintenance of demand - supply and their dependencies,

. Facilitation of fresh Resources on-boarding and off-boarding from the

work allocations;

. Preparation, Maintenance and Updations of Org Chart, Team Master List,

Resource information Trackers;

. Allocation of resources, regulation of time-entries, tracking of

missing time, adjustment time entries;

> Domains Worked: Banking, Project Finance & Insurance.

> The duties handled as an "Accounts Assistant":

. Accounting, Auditing, Office Management and related aspects of

clients;

All other details as required will be provided immediately upon request.

Place : RATANDEEP SINGH

Date :

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