Manager High School

Catherine Zutant

***** *********** **. ***** ****, IL 60491, 708-***-****

******@*****.***

Office Professional

Experienced Office Professional this is highly trained and motivated in multi-faceted Office Management with exemplary performance and team work.

Skills include:

Microsoft Office Aurora 21

Excel Office Safe Help 21

Outlook Work Center

Express Abode Citrix

Quick books

Education:

Lockport Township High School – Graduate 2001 with College prep courses

Professional Experience:

Champion Packaging and Distribution- Woodridge, IL Transportation & Logistics

October 2013 - March 2014

-Serve as an integral member of a for a very busy trucking company. Ensured smooth business transactions, while maintaining an accurate tracking system of assets and deliveries.

-Supervise drivers in all 50 states, partnered with vendors to assisted in work overflow to meet company demands for contractual agreements.

-Day to day prep work for outgoing/incoming cargo loads.

Corporate Safe Specialist (CSS) -Posen, IL Transportation & Logistics

February 2013 - October 2013

-Served as a Team Lead for the companies Escalations Department for a very demanding safe manufacturing company.

-Ensured company drivers received all work orders within the appropriate time needed to meet requirement for the companies matrix and SLA.

-Guided drivers in locating sites and businesses and correcting addresses to improve better service performance while improving production to help meet bracketedSLA times.

-Accurately track driver work load including but not limited to - mapping day to day routes for a more accurate turn around and performance, while monitoring drivers drive time.

-Supervise drivers in all 50 states, partnered with vendors to assisted in work overflow to meet company demands for contractual agreements.

-Documenting and securing the closing of daily jobs to ensure SOP was meet within requirements of company demands.

-Arranged parts order and confirmed shipment with driver.

-Performed daily takes of manager when out of town. Attended conference calls, reported group numbers meet 5 S boards reporting, and documented team performance to manager.

Clean Car Connexion – Joliet, IL

Billing Specialist - July 2012-February 2013

Serve as an integral member of a comprehensive billing for a very busy trucking company. Ensured smooth business transactions, while maintaining an accurate tracking system of assets and deliveries. As well as keeping an organized filing system of all accounts.

-Accurately track mileage and fuel usage to properly compensate drivers

-Day to day billing for dispatch trucking company

-Assist in dispatching of local and intra-state pick up and deliveries

-Accurately document daily job bids

District Recovery – Justice, IL Dispatcher - July 2010-July 2012

Served as a logistical dispatcher for a high volume towing service. Establishing and maintaining customer and client relations.

-Take customer/client information and accurately relay information to drivers

-Maintained an organized filling system for purchase orders/invoices

-Keep a clean and safe work environment.

-Reacted calmly and professionally under high stressed call volumes with disgruntled customers.

References available upon request

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