*** *** ****** **** **.

Roanoke VA, *****

540-***-****

Christopher West

acdpic@r.postjobfree.com

Objective

To have a position where I can use my aptitude and hardworking ability to benefit others, using

excellent analytical and technical skills to provide the greatest level of service. I have over 6 years

of experience in the field of retail, and will aptly use what I’ve learned to improve a company’s

profitability. I am looking to secure a position with a well-established organization that will lead to a

lasting relationship in the field.

Education

Virginia Western Community College

2011-2012, Accounting

Related Coursework

-Entry level business course

-Computer Applications Course

William Fleming High School

Graduated, June 2010

Related Coursework

-Computer Applications Course

-4 Years of Spanish Language Courses

Professional Experience

Wells Fargo - Financial Specialist

Sept. 2013 - Current

-Use high analytical skills to help educate customers on Wells Fargo products and

services, ensuring that all of their needs are met with the correct products.

-Accurately interpret loan structure and documentation requirements.

-Create loan documentation that is complete and accurate.

-Exercise ability to work independently, accurately, and efficiently.

Sprint Nextel Corporation – Consultant

Jan. 2012 – July 2013

-Exceeded expectations in providing solutions for customers seeking our products and

services.

-Provided a high level of customer service support with product expertise and advanced

selling skills.

-Excelled in a highly competitive, fast paced environment, with ability to keep composure.

-Gained experience working with advanced technologies, including computers, and

computer software.

-Participated in outbound programs to maximize positive relations with existing customer

base and new customer prospects.

-Detailed management of customer credit and account information.

JCPenney – Customer Service Specialist

Nov. 2009 – Dec. 2011

-Provided customer service for patrons in person, over the phone, and via computer.

-Operated the switchboard handling and transferring in-going and out-going calls.

-Basic receptionist duties.

-Help customers place, track, and return catalog orders.

-Operated money till to provide emptying registers with cash refills.

-General use of computers for various tasks.

-Entice customers to open new JCPenney credit cards and place orders.

Wal*Mart – Customer Service Associate

Feb. 2008 – Oct. 2009

-Customer service working with and fixing consumer problems.

-General cashiering.

Other Skills

-Intermediate skill with the Spanish language.

-Advanced skill with computers and computer hardware.

-Advanced skill with Microsoft Excel, Word, Access and PowerPoint.

-75+ Words Per Minute typing ability.

-Data entry experience

-Rapid learner with a high retention rate for information.

Accolades

-3 years in the Plato Education Program

-3 years in the International Baccalaureate Program

-3-time Elite “All-Star” Associate at JCPenney

Contact this candidate