Sales Manager

David Berliner

** ***** ******

Great Neck, New York 11020

Tel.: 516-***-****

E-mail: ******@***.***

OBJECTIVE: To obtain a position in the Hospitality Industry where my

extensive experience will be further developed and utilized.

EDUCATION

New York Institute of Technology Brookville, NY

B.S., Hospitality 5/09

Nassau Community College Garden City, NY

A.A.S., Hotel Management 12/07

Dietary Management-Certificate

EXPERIENCE

DoubleTree Suites by Hilton Times Square New York, NY

Assistant Front Office Manager 02/13-present

. Assist Guest Service Agents with check-in and check outs

. Make the Guest Service Agents, PBX Agents and Bellman Schedule

. Work closely with housekeeping to ensure we have rooms available

for check-in

. Aware of the night audit procedure

. Created relationships with guests along with the team members

Starwood Hotels - Four Points Sheraton Plainview, NY

Social Sales Manager 07/2011-02/13

. Responsible for maintaining existing social catering accounts

. Keep an ongoing relationship with existing catering halls

Sales Coordinator 01/10-07/2011

. Assisted sales managers in gaining customer satisfaction by

performing administrative duties relating to guest and hotel

communications and sales

. Prepared hotel group details and rooming lists based on room

specifications and customer information

. Assisted sales managers on creative projects, such as proposals,

special events, and presentations

. Assisted guests with changes and special requests in person, as

needed

Guest Service Representative 10/09-01/10

. Maintained an inventory of vacancies, reservations and room

assignments

. Registered and assigned rooms to arriving guests

. Compile and check daily record sheets, guest accounts and receipts in

the POS system

OHEKA Castle Hotel & Estate Huntington, NY

Guest Service Representative 6/07-10/09

. Greet, register and assign rooms to guests in a pleasant professional

and efficient manner

. Answer inquiries pertaining to hotel services, registration of

guests, dining, entertainment and travel directions

. Keep records of room availability and guests' accounts

. Account for all cash and make deposits in accordance with hotel and

company policies

. Communicate effectively with other front office staff and hotel

departments

Computer Skills:

Knowledge of Microsoft Word, Excel, Power Point, POS, Micros, Delphi, Guest

Tracker, Opera, OnQ, ADP

References available upon request.

Contact this candidate