Manager Project

Dhiraj Kumar Bhagotra

Senior Security Consulting Manager

(Cell: 978-***-**** / 804-***-**** *Email: ********@*****.***

Dhiraj is an Information security leader and an accomplished IT management

professional with over 18 years of progressive experience building

management teams and managing secure IT operations within complex working

environments. His years of experience in projects in process control,

systems security and compliance programs, security architecture & design,

system integration, hardware, software, networking, facility management and

end-user training has helped organizations understand and manage the risks

in their IT environment. Prior to AT&T Security, he was an experienced

technical leader and has led IT audit and compliance functions in

organizations ranging from start-up to fortune 500 both domestically and

internationally.

His combined skills in consulting, management, security, networking and

internetworking are an excellent fit in any enterprise organization.

Besides cisco and checkpoint certifications, a lead auditor in BS7799 (ISO

27001), PCI QSA, CISM, he has his bachelor's in computer science, and is

presently doing his PHD in information assurance.

Notable Experience

0. Provided tactical PCI remediation management to a large global

organization while maintaining a PCI compliant status. Consulted

with development and implementation teams on impact to PCI

compliance to the strategic goals of the organization.

1. Developed and implemented business and/or IT vision, critical

success factors and operating plans; developed and communicated

department/enterprise vision, strategies, critical success factors

and plans; developed high level migration plans. Anticipated and

managed technology evolution and related it to business

solutions. Set direction based on alignment to business and

overall technology standards.

2. Served as an advisor to management and a mentor to delivery team

staff. Provided gap analysis, technical reviews, technology "bake

offs" and other duties as assigned.

3. Experienced in projects in process control, system integration,

hardware, software, networking, facility management, end-user

training and information security.

4. Ensured the best use of network resources by defining and planning

the company's network security system goals. Investigating,

documenting, and recommending the need for new products and

systems based on budget, client needs, improvements in technology,

and changes in threat posture.

5. Hired and managed front line managers and managed individual

contributors; coached and counselled team members. Determined and

managed staffing strategy and planned consistent with the needs of

the department. Ensured decisions related to hiring, firing and

promotions.

6. Supported all team members and function as a unit opening lines of

communications regarding client activity, new ideas and other

insight into the day-to-day activities within the divisions

operation.

7. Interfacing with key partners, vendors, and staff as needed to

oversee platform selections and technical planning, and managing

the internal technology, business application, and e-business

organizations.

Work Experience

AT&T Consulting Services - Boston, MA

Senior Security Consulting Manager

Feb 2008 till Date

. Engaged as senior security auditor to perform and manage

PCI/internal/external/wireless/device-configuration assessment at

several state, federal, banks and financial institutions, airlines and

transportation companies, universities and several fortune 500

companies.

. Provided gap analysis and recommended security technology solution at

a federal agency under the department of health and human services, a

national public health institute in the United States.

. Engaged as security architecture and design specialist at one of the

world's largest oilfield services companies.

. Reviewed properties firewall of one of the world's largest hotel

companies (535 plus properties), an American hotel and leisure company

based on their information security standards as part of their PCI

compliance initiative.

. Managed, configured and trained client on Cisco FWSM,

configured/implemented and setup CISCO NAC 4.8, implemented cisco ACS 5.0

using primary and secondary servers and all compliance policies related to

access to electronic medical records (EMR), protection of records

integrity, privacy and security of protected health information (PHI) and

safeguarding of financial information (PCI) at city and county of San

Francisco, department of public health CA.

. Engaged as a project manager to provide network and security architecture

support for 70 plus financial institutes for a period of two years at a

payment systems company.

VTEKH Inc. - Chicago, IL

Senior Network/Security Consultant

Oct 2006 to Feb 2008

Projects implemented at Iron Mountain-Boston MA, Aetna Speciality

Pharmacy-Orlando FL, State Street Corporation. I have worked on variety

of implementation and support projects for a very large and complex IPT

and routing/switching environment. I have apprized the migration team of

the various challenges to migrating to the business partners. Developed

and assisted in risk assessment & mitigation procedures.

Paramount Computer Systems - MENA Region

General Manager

Sep 2004 to Oct 2006

I used to head operations and manage 8 regional offices in Middle East &

North Africa region. Paramount is the leading regional provider of

technology and services for securing the information assets of

enterprises. From the development of a security policy, security

awareness training, through to the delivery of complete end-to-end

solutions that encompass perimeter security, secure content management,

identity and access management, vulnerability assessment, risk, policy

and compliance management.

. Identified in the selection criteria for ITIL process/service

management software (assyst of Axios Systems, an ITIL IT service

management software solution) for one of the biggest gas companies

in Middle East.

. Appraised and evaluated department and individual performance and

made compensation recommendations; oversee the appraisal process.

. Initiated and fostered business partnerships with current and

potential clients, vendors, IT executives, and senior business

executives; developed relationships that promoted trust and

increased efficiency and effectiveness; balanced individual client

needs with business priorities assuring alignment with the

business strategies and objectives.

. Established financial plan for department and managed to plan;

ensured project financial plans are met by managers in

department. Jointly established financial targets with business

partners.

. Supervised the development, implementation and execution of

multiple projects ensuring scope and schedule are established for

projects; managed operating plan and resource allocation for the

department, including prioritization and staff deployment; acted

based on changed priorities.

. Defined individual performance objectives and development plans

and ensured alignment with project and department objectives

. Representative Infosec projects in BS7799 Policy implementation

for a business unit, which included document preparation,

achieving audit readiness, risk assessment & hardening of the

network elements.

. Implemented, identified and proposed of employee internet

management solutions at leading banks, government, oil & gas and

healthcare organizations in Middle East.

Softel Networks in New Delhi, India

Senior Manager -Security & Network Solutions Design

-May 1998 to Jul 2004

. Ensured system, technical and product architectures are aligned

with business objectives.

. Involved in providing solutions, proposals to sales/marketing

personnel and to the customer in the area of Security solutions,

voice over IP (VOIP), networking and technology integration.

. Developed and maintained a network of industry contacts; performed

research on industry trends, competitors, business and IT

products; analyzed trends and made strategic and tactical

recommendations.

. Formulated and executed process and organizational improvement

direction and programs which enhance overall effectiveness;

proactively searched for ways to improve human resource and other

management processes. Understand business process,

issues/problems and applies appropriate IT standards and

solutions.

. Supported in formation, development and deployment of policies,

process, guidelines and procedures internally within the division

and at customer sites.

. Involved with Vulnerability Assessment for clients such as

Whirlpool, Apollo Tyre etc.

. Developed and trained the team of technical and helpdesk experts

for site operations.

. Accountable for technical installation and implementation of

projects.

. Have trained over 400 managers & engineers on cisco & checkpoint

technologies.

. Developed best practices for various clients & ensured development

of value added and high availability IT processes.

. Create a team atmosphere for all employees. Promote team

environment within the division.

. Developed and managed recruiting plan targeting "hot skills" for

current client requirements. Foster additional training for each

team member.

. Worked closely with other managers and regional vice presidents by

providing input on new directives.

. Supported all team members and function as a unit opening lines of

communications regarding client activity, new ideas and other

insight into the day-to-day activities within the divisions

operation.

Transtech Communications - Chicago USA

Technical Support Lead

Jan 1996 - Mar 1998

? Provided initial response to customer issues. Advanced analog,

digital, dial-up, dedicated and PPP skills, and applied working

knowledge of TCP/IP and routing.

Image Cybernetics - Bahrain

Network Administrator

May 1995 - Dec 1995

? Installation of Novell Netware 4.1 server and client software,

Creation of user and assigning them rights with their respective

usage and system configuration of 25 workstations, resource

administration and security administration.

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