Supply Chain Customer Service
Resume:
Cirena Reagan
************@*****.***
Washington, DC 20011
Education Relevant Courses in Progress
Howard University – Washington, D.C. Production & Operations Management
Expected Graduation: May 2014 Project Management
Degree: Supply Chain Management Supply Chain Integration
Cumulative GPA 3.06 Major GPA 3.20 Managerial Economics
Work Experience
Global Process Excellence Intern, Unilever, Englewood Cliffs, NJ, May 2013 - August 2013
Collaborated with Unilever employees in England and India to construct and transition all Global Customer Service
Group’s files to the new portal
Established new data analysis document for use by demand planners to plan inventory levels in days on hand for
Demand Driven Unilever manufacturing system products
Generated analyses for logistics distribution model of 3 Unilever plants
Completed analysis on Cycle Stock and Flow Index for Personal Care in the Americas
Supported Personal Care Stocks and Consumer Insights Workshop
Marketing Intern, NoviU (formerly KIDFIT LLC), Washington, DC, September 2010- June 2011
Created a press kit which resulted in a $50,000 partnership with the foundation of NFL player Quinton Carter
Constructed a stakeholder database and competitor analysis which was used to provide detailed monitoring of
stakeholders and competitors
Increased the company’s Twitter and Facebook accounts by over 100 unique users
Provided team’s recommendation to change the company name steered the decision to repackage the name
Collected and archived timely market research contributing to the stakeholde r database
Extracurricular Activities
India, Oman and United Arab Emirates Case Study Tour 2013
Institute of Supply Chain Management Diversity Mentee 2013-Present
International Fraternity of Delta Sigma Pi, Historian 2012-Present
Supply Chain Management Marketing Team 2012-Present
Howard University Women As Change Agents 2010-2013
Supply Chain Management Student Association as Program Coordinator 2012-2013
Target Adopt-A-Team Program as Mentee 2012-2013
Howard University Residence Life Scholar Connection 2011- 2012
21st Century Advantage Program with Google as Corporate Sponsor 2010-2011
Skills
Excellent oral and written communication skills
Above average knowledge of Microsoft Word, Excel, PowerPoint and Outlook
Average knowledge of SAP SCM APO, SAP Replenishment Plus, Adobe Photoshop and Illustrator software
Relevant Courses Taken
Procurement
Negotiations
International Business
Government Acquisitions
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