Customer Service Data Entry

America Elizabeth Stone

*** ******* ***** **********, ******* 36117

************@*****.*** 334-***-****

OBJECTIVE

To obtain an entry level position that allows growth, advancements, and challenges.

CAREER SUMMARY

Proven ability to understand and convey complex information

Develop positive support and a strong ability to complete tasks within time restraints

Work well under pressure with excellent decision making, leader abilities, and strong work ethnic

Highly motivated individual who knows success comes from being prepared, hard work, and perseverance

Able to complete all clerical office duties, data entry, filing, copying, sorting documents, scanning documents, faxing,

organizing files, and mail sorting

EDUCATION

Auburn University Montgomery Pre Pharmacy

Capps College Pharmacy Technician Diploma

North Clayton High School College Prep Diploma

WORK EXPERIENCE

Hewlett Packard Department Of Education August 2013- Current

Inbound customer service agent assisting customers with the application process for consolidating

their federal student loans.

Randstad Staffing Duke Energy April 2012- April 2013

Customer Service Specialist receiving inbound calls to assist customer with energy accounts.

Duties are starting, ending, and transferring services, processing payments, payment

arrangements, assisting with disconnections, reconnections, & power outages.

Spherion Staffing Rheem Manufacturing July 2011-Jan 2012

Data Entry order specialist for wholesalers and distributors for water heaters. Answering calls and

assisting customers with orders and providing tracking information. Scheduling truck load,

freight charges, filed orders, scanned/copied documents into oracle system and transported files to

storage area with sensitive information.

AT& T Field Collector NCO Financial Systems July 2009-2011

Outbound collection agent assisted yellow page advertising business owners with their account

payments, billing issues, and collections.

Registered Pharmacy Technician CVS Pharmacy October 2005-June 2009

Assisted Pharmacist

Prescription data entry

Submitted third party insurance claims

Provided excellent customers service

Registered Pharmacy Technician Jackson Hospital August 2007-December 2007

Montgomery, AL

Assisted Pharmacist on duty

Delivered/loaded medications into sure-med machine for authorized staff to access for intensive

care patients

Used laminar flow hood to prepare IV medications and Chemotherapy medications

REFERENCES ARE AVAILABLE UPON REQUEST

Contact this candidate