Claudia Perdomo, PMP
***** ** ** ****., *****, FL, 33193
cell 786-***-****
*********@*****.***
http://www.linkedin.com/in/claudiaperdomo
SUMMARY
Business Oriented Professional with strong project management experience and background in Business
Intelligence, Technology, Logistics and Supply Chain Management. Analytical and solution oriented with
demonstrated success in managing large project teams through the project life cycle. Strong ability to analyze
complex data sets, and produce strategic and tactical information supported on technical tools. Experienced
communicating and negotiating with business support units and technical support units at all management levels.
Demonstrated success in managing multiple projects in fast paced, multicultural environments. Experienced in
managing business, financial, and implementation goals associated to a project.
Specialties: Project Management, Business Intelligence, Business Management Consulting, Supply Chain
Management, Logistics, IT, Data Analysis
EXPERIENCE
Senior Business Intelligence Analyst at Hamburg Sud
10/2012 – current
Responsible for coordinating and implementing product management projects:
o Improvement of weekly performance reporting, reducing processing time and increasing quality and
accuracy. Developed several additional instruments to measure and monitor forecast evolution and
performance deviations from plan by Area and Services.
o Implemented monitoring process for early errors detection (on bookings), coordinating with Customer
Service its prompt attention and correction.
o Coordinated with Regional Areas the Customer Trusting, and monitored the process to ensure that the
region gets the proper performance credit.
o Developed dashboards and dynamic reports, improving reporting functionalities and reducing the need for
ad-hoc requests.
o Coordinated improvements and new additions to the Market Statistics tool.
Business Consulting Director at POB Consulting: Management Consulting Firm
07/2010 – 10/2012
Business Consultant responsible for managing and supporting multifunctional projects, as well as
identifying and prospecting new clients and sales opportunities
o Implemented corporate management system for status follow up which helped “Nueva Cocina Foods”
management team in their decision making process
o Developed dashboards projects (at corporate and unit level) for measuring the progress achieved on the
metrics defined on strategic planning, helping the client’s management team to keep focus on the goals
established and reorganize their team for a better performance
Claudia Perdomo, PMP
o Analyzed operational data to identify improvement opportunities for establishing goals and measuring
against targets
Strategic Business Partner at WTDC: supply chain management company
07/2009 – 10/2012
Logistics Consultant, providing Infrastructure and Operational Solutions including:
o Logistics analysis supporting clients during definition of their business model and identification of
opportunities for cost reduction
o Bonded and Domestic Warehousing, CFS, eCommerce Distribution
o Imports and Exports management, International freight coordination
Excelsior Gama Supermercados: one of the most important supermarkets chain in
Venezuela, with over 2,000 employees and 10 million dollar earnings per year.
09/2005 – 12/2007
Efficient Consumer Response(ECR) Coordinator
Project Manager implementing ECR techniques and best practices projects for improving the retail supply
chain management. Responsible to understand business practices and work collaboratively with IT teams
and business partners to identify opportunities and define solutions for business improvements:
o Out of stock index measurement, follow-up and reduction
o Product catalog synchronization
o Electronic documents for purchase order, advance delivery notice, electronic payment, etc
o Planned purchase ordering based on SAP’s requirements planning
o Facilitated and organized trainings and workshops for these projects
Logistics Systems Analyst
Project Manager for the implementation of SAP modules WMS (Warehouse Management System) and
PP (Production Planning):
o Logistics processes analysis and review, pointing out improvement possibilities
o Implementation and deployment for store automatic replenishment, based on SAP’s functionality
o Facilitated and organized trainings and workshops for these projects
Supply Chain Analyst Internship at Westin Palace Hotel Madrid
06/2004 - 12/2004
Functional analyst responsible for studying the Hotel’s Supply Chain, identifying the links and providing
integration alternatives between them
Cambridge Technology Partners: IT Consulting Firm
03/2001 – 07/2003
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Claudia Perdomo, PMP
Senior Consultant Developing
Data Warehouse Project leader assigned to provide functional and technical support to the client’s project
team
Consultant Demonstrating
Data Warehouse Technical project leader, responsible for the extraction processes development
EDUCATION
Universidad Pontificia Comillas de Madrid, Spain
10/2003 - 12/2004, Master in Logistics
Universidad Metropolitana, Venezuela
10/1995 - 10/2000, Bachelor of Science in Systems Engineering
ADDITIONAL INFORMATION
o Honors: Recipient of the UNIMET Meritorious Scholarship
o Language Skills: Native Spanish speaker, fluent in English.
o Computer Skills: SAP Retail, ORACLE, Tableau, HTML and Web Development, PL/SQL, Programming
languages and Productivity Tools. Proficient in Microsoft Office Suite
o Certifications: Project Management Professional (PMP), Sept. 2005
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