Customer Service Sales

SHAWN HALL

Sales Professional with ** Years of Successful Inside/Outside Experience in the

Technology Industry.

*** ******* ****** - ***** *********, NY 14120

********@*****.*** - 716-***-****

I am a successful sales professional with a passion for customer service and exceeding expectations. In order

to consistently maintain and grow business in my current & recent territories I developed strong organizational,

time management skills, and the ability to establish and maintain good working relationships with customers,

vendors, co-workers, and management at all levels.

WORK EXPERIENCE

Territory Account Representative US West

Interwork Technologies Inc. - Amherst, NY - June 2009 to Present

• Maintain and grow sales from a base of 145 reseller accounts with a monthly quota of 300k.

• Prospect through cold calling and web services to add on new reseller accounts.

• Provide a high level of customer service at all times.

• Cross sell numerous technologies to add on revenue.

• Inside sales team lead for 2 manufacturer technologies.

• In charge of all aspects of our 2013 office relocation.

Territory Account Executive

Time Warner Cable - Business Class - West Seneca, NY - February 2009 to June 2009

• Market/sell internet, data, and digital telephone services to WNY businesses.

• Aggressively prospect for new business through cold-calling.

• Meet with business owners and key decision makers.

• Represented Time Warner at multiple trade shows.

Inside Sales Representative

IPLogic Inc - Amherst, NY - November 2007 to December 2008

• Support all named enterprise accounts with day to day quoting, ordering, and all aspects of customer service.

• Prospect through cold calling to set appointments for account executives.

• Meet with key decision makers to discuss upcoming projects and hardware/software service alternatives.

• Increase margin by utilizing Cisco & distributor programs.

Inside Sales Representative VAR East Sales MD, VA

Ingram Micro Inc - Williamsville, NY - November 2005 to November 2007

• Maintain and grow sales of a base of 35 East Coast accounts with a monthly quota of $800k.

• Assist customers in obtaining credit, financing, RMA’s, product ETA’s, and special pricing.

• Increased margin by utilizing vendor pricing programs.

• Leveraged Ingram Micro’s value-add to increase market share.

• President’s Club Winner 2006

Account Executive

W.N.Y. Imaging Systems, Inc - Cheektowaga, NY - August 2003 to November 2005

• Sell Panasonic and HP digital imaging/network devices within specified territory.

• Increase margin by attaching service contracts.

• Prospect for new business through cold-calling.

• Meet with key decision makers to develop and maintain business relationships with accounts.

EDUCATION

Bachelor of Science in Health and Wellness - Minors in: Safety Studies, and Athletic

Coaching.

State University College at Buffalo - Buffalo, NY

1997 to 2000

SKILLS

Microsoft Windows/Office Applications, Salesforce and ACT CRM

LINKS

http://www.linkedin.com/pub/shawn-hall/27/136/901/

AWARDS

President's Club Award 2006 - Ingram Micro

May 2006

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