Sales Customer Service

Dylan W. Ernst **** Ten Mile Dr. Sparks, NV *****

Cell: 775-***-**** ***********@*****.***

Objective: The opportunity to work for a distribution center full time.

Experience:

Ledcor Mining 5905 S Virginia St Reno, NV 5/28/13 to Present

Lube Technician Rawhide Mine Fallon, NV

• Fueling and servicing fleet of 100-ton trucks with related loaders and support gear.

• PM services on all Cat and Hitachi equipment, including SOS Sampling.

• Other maintenance related duties as required.

Pick and Pull Dismantlers 2205 Larkin Circle Sparks, NV 89431 7/1/2012 to 5/25/2013

Sales Lead

• Customer Care and Compliance

• Loss Prevention

• Assist with training of new and certified sales staff

• Ensure employees are following safety and environmental policies and procedures

• Assist with sales reports and assigned tasks

• Sales and cash management

SkyWest Airlines 2001 E. Plumb Lane Reno, NV 89502 01/2012 to 6/2012

Cross-Utilized Agent

• Load and unload luggage on aircraft

• Provide ticketing and reservations, check baggage, issue boarding passes, boarding and gate information, re-booking

of passengers, flight arrival and departure information and answer general inquiries accurately

• Responsible for maintaining safety and security of the ramp at all times

• Marshall aircraft on the ramp (includes directing, assisting and parking all arriving, departing and towed aircraft)

• Observe safe ground handling procedures and maintenance of ground handling equipment, including the performance

of equipment checks

• Weight and balance/load planning

• Clear and accurate communication with passengers, agents, flight crew, and vendors

Newgistics (via Staff Mark) 46 Isadora Court Sparks, NV 89441 06/2011 to 01/2012

Dockworker

• Efficiently sort, handle, load and unload palletized and non-palletized freight using appropriate motorized and manual

equipment, including pallet jack, and by hand.

• Utilize mobile hand held devices for tracking shipments.

• Lift freight and other objects of various shapes, sizes, and weights.

• Secure freight inside trailers using appropriate tools and supplies (e.g. pallets, straps, cubing).

Office Max 245 Los Altos Pkwy, Sparks, NV 89441 2008- 2010

Sales/Customer Assistance Associate

• Provides prompt, courteous customer service.

• Rings up all sales on cash register, properly and accurately handling money, checks, and other types of payment

received for products sold.

• Assist customers in selecting the appropriate computers, printers, camera for their specific use.

• Impress duties as assigned including printing, copying, binding, laminating, and shipping in house.

• Unloading trucks and zoning the shelves as required.

Education: Alpine Academy Charter High School 2011 Graduate

Skills & Interests: General office equipment, Microsoft Office Suites and personal automotive care (oil and lube, brakes, rebuild

engines)

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