Manager Software

BLAIR B. SMITH

**** *. ********* **.

VIRGINIA BEACH, VA 23454

(Cell) 757-***-****

(H) 757-***-**** (FAX) 757-***-****

******@***.***

OBJECTIVE: LAN/WAN Installer/Technician, Systems Engineer and/or Systems

Administrator of Microsoft Windows Server Series. Desktop Support

Services. Software Trainer.

EDUCATION: Bachelor of Science Hotel and Restaurant Management, Minor

Business Administration; James Madison University, May 1984.

PROFESSIONAL AND TECHNICAL EXPERIENCE: 20 years experience in design,

installation and support of Local Area Networks, Wide Area Networks,

Multi File Server environments, MSSQL databases, Visual Fox Pro

databases. PC & Peripheral Hardware installation, Internet

connectivity, software installation, troubleshooting, and repair..

Installation and configuration of over 400 Windows fileservers (Server

2008 and under), Protocols include TCP/IP, Netbeui, IPX/SPX.

Configuration of leased line (T1-T3) telecommunications, Managed

Switches, Routers, Firewall Appliances, Cable Modems and DSL links.

Remote Desktop services and Citrix application publishing and client

login scripts. I am very familiar with MS Office suite. Time Clock

Plus timekeeping and payroll software and system backup software -

Novastor and BackupExec.

Platforms:

.Microsoft Windows Server 2003, 2008, 2012

.Windows XP, Vista, 7, 8

.Microsoft Active Directory

.Microsoft Exchange 2003, 2007, 2010

.Microsoft SQL 2005, 2008

.Microsoft Office 2003, 2007, 2010

.Hardware: Printers, Workstations, Servers, Routers, Switches and

Firewalls

.Strong understanding of networking and routing

.TCP/IP, DNS, DHCP, WAN, LAN, VoIP, WLAN

.Data backup

.Remote desktop technologies (Windows RDS, Citrix)

.All-star verbal and written communication skills

.Ability to evolve and quickly learn emerging technologies

.Desire to develop lasting relationships in our community

.Client focus with an ability to maintain relationships and resolve

client conflicts

.Detail oriented; follow established policies and procedures

.Ability to meet deadlines and deliver projects on schedule

WORK EXPERIENCE:

Integration Consultant, Network Installation, Software Instructor,

Integrated Business Systems, Richmond, Virginia. Responsible for

design, installation and training of Accounting, Retail Point-of-Sale

and F&B Point-of-Sale, Inventory Control, Electronic Tee Time

Reservations, Internet Applications, Terminal Services, Interfacing to

multiple 3rd party accounting platforms. IBS Retail Golfshop POS

interfaces with 3rd party Tee Time reservation companies. IBS databases

running on Microsoft Server 2008 and earlier with MSSQL Server and Full

SQL and SQL Express and older versions running Visual FoxPro databases.

Database mining via an Excel add-in to the SQL data cubes. Installation

of all associated peripherals. Installation and configuration on IPad

devices to run the IBS software. Performed client desktop support when

not on the road. QA testing and enhancement specs delivered.

Instructional videos produced for additional training of the software

modules. (July 2005 thru present)

Network Installation, Systems Integrator, Software Instructor, Club

Systems Group CCS, Rochester, New York, Jenkintown, Pennsylvania.

Responsible for designing and installation of nationwide Local Area

Networks to provide solutions for a club's data management needs. Club

Systems Group provides proprietary Accounting, Retail and F&B Point-of-

Sale, Inventory Control. Installations include Microsoft Windows Server

2003, 2000 and NT LANs, Novell File servers series used as well.

Provide solutions for upgrades and strategies for the clubs to stay

current with technology. Designed instructional documentation for end-

users, instruction of proprietary software as well as instruction of

common software including Microsoft Office Suite and orientation of

hardware and software. Food and Beverage Software Instruction. (May

1994 to July 2005)

System Administrator, Henderson & Phillips Insurance, Norfolk,

Virginia. Responsible for maintaining a Wang VS 7380 mini computer,

system configuration, loading Harte Systems Insurance Agency Management

(IAMS) software updates, nightly backups, maintenance of peripherals

and generation and distribution of monthly reports, customize reports

with the Wang VS Report Utility interfacing with Harte IAMS data files.

Implement and coordinate disaster recovery strategies. Duties include

maintenance of telecommunication software, multiplexors, CSU/DSU, and

modems to remote locations (Portsmouth, Richmond and Newport News, VA

and Atlanta, GA) via T1 Link. All maintenance and upgrades of 20

standalone PCs, implemented backup schedules. Served as "in house

suppport" for all other 3rd party software applications. (June 1992 to

April 1994)

Installation Support Representative, Compose Inc., Virginia Beach,

Virginia. Responsible for installation of touchscreen Point-Of-Sale

system for food and beverage applications, retail inventory system.

Software instructor and support representative. Nationwide

installation of Novell Networks and standalone computers, hardware

troubleshooting and cabling specifications and installation of 3rd

party software applications. Product development and custom report

generation from data files via Intelligent Query report writer. Client

support via telephone and modems. Bar coding and scanning. (February

1989 to June 1992)

General Manager, Island Republic Restaurant, Virginia Beach, Virginia.

Maintained complete operation of privately owned restaurant: 160 seats,

live entertainment, located in the resort strip of Virginia Beach.

Responsible for procurement of all inventories, scheduling and training of

all employees and coordination of the entertainment, operation of the

restaurant reporting directly to the owner. (February 1987 to February

1989)

Restaurant and Lounge Manager, Assistant Food and Beverage Director, Ramada

Inn, Kill Devil Hills, North Carolina. Responsible for procurement of all

bar inventories; training and scheduling all bar and restaurant staff;

operation of hotel's food and beverage operation; closing manager on duty

for hotel.

(March 1985 to February 1987)

Bar Manager, Holiday Inn Executive Center, Virginia Beach, Virginia.

Responsible for procurement of all bar inventories; staff training and

scheduling, operation of lounge and restaurant, closing manager on duty for

hotel. Reduction of bar cost 3.5%. (Prior to graduation employed as

bartender and banquet bartender summers 1981 to 1983. (May 1984 to March

1985)

Ski Instructor, Massanutten Ski Resort. Winters 82-83 & 83-84. While

attending James Madison University.

Private Pilot SEL certification Sept 22, 2002

QuickBooks 2006 Certified Pro-Advisor

Interests: Flying, Computers, Windsurfing, Skiing, and Golf

Client site installations available upon request.

References available upon request.

Contact this candidate