Administrative Assistant Sales
Resume:
Yarra King
Las Vegas, NV 89102
*************@*****.***
Objective
Seeking full time position clerical/administrative position where the utilization of
my
advanced skills will assist in the day to day operations of the company.
Summary of Qualifications
Manage and maintain executives' schedules
Prepare, memos, letters, financial statements and other documents, using word
processing, spreadsheet, database, or presentation software
Read and analyze incoming memos, submissions, and reports to determine their
significance and plan there distribution
Open, sort, and distribute incoming correspondence, including faxes and email
File and retrieve corporate documents, records, and reports
Greet visitors and determine whether they should be given access to specific
individuals
Perform general office duties such as ordering supplies, maintaining records
management systems, prepare agendas, etc
Proficient in Microsoft Word, Excel, PowerPoint, Lucid and various other software
programs
Professional History
Sitel, Las Vegas, NV (2008 - 2013)
Supervisor
Manage team that consisted of 15 to 25 agents
Conduct behavioral interviews for interested applicants
Development of agents to achieve certain metrics to meet campaign goals
Conduct weekly one on ones with agents to provide status of current metric
Implement action plan SKEPs to identify areas of opportunity to assist agents with
failing metrics
Performance management for agents not meeting metrics
Upkeep of agent’s time through kronos
Provided technical support/customer services for inbound calls for 2 years
Lennar DS, Las Vegas, NV (2005-2006)
Administrative Assistant
Assistant to Vice President of Marketing and Sales
Manage and maintain contracts for new home buyers for all open communities
Manage and maintain brochures and business cards for all Sales Associates at each
open community
Update and maintain MLXchange (Greater Las Vegas Association of Realtors)
General Office duties consisted of ordering all office supplies, maintain all price
sheets for open unsold homes, etc
Education/Training
Diploma, General Studies, Toledo Scott, OH
Currently attending University of Phoenix BA/Human Services
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