Fabienne Ouapou-Lena, NHA, MPH
Castro Valley, CA 94546
*******@*****.***
OBJECTIVE
My goal is to work in a result-oriented environment where high quality performance is prized and where
the residents’ well-being is the constant focus.
SUMMARY OF EXPERTISE
Over 15 years of experience in planning, directing, and coordinating medical and health services in
diverse settings including clinics, public health agencies and not-for-profit organizations.
LICENSURE
Nursing Home Administration – California, USA
EXPERIENCE
Windsor Manor Rehabilitation Center of Concord. Concord, CA
08/2013 to 03/2014
Administrator In Training (AIT)
Acquired and demonstrated hands-on experience to direct the day-to-day functions of a
nursing home facility in accordance with current federal, state and local standards,
guidelines, and regulations governing long term care facilities.
Fabienne Ouapou-Lena. Castro Valley, CA
02/2006 to Present
Monitoring and Evaluation Consultant
As an independent consultant, conduct site visits, audits and comprehensive program reviews to
determine compliance with regulations. Document deficiencies and violations. Provide technical
assistance. Review and approve corrective action plans. Develop business plan, negotiate contract terms
and initiate partnership discussions. Use business acumen to strategically plan review activities;
maintain a network of partners. Use available technology to deliver high quality products to customers.
Wisconsin Department of Health Services. Madison, WI
10/2008 to 06/2012
Health Services Manager
Fabienne Ouapou-Lena, MPH, NHA.
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Assured financial management of programs to improve health outcomes for underserved communities
in matters of chronic disease, nutrition, HIV/AIDS, tobacco prevention education, and leadership
development. Supervised program personnel. Led change by developing new strategies to improve
outcomes. Built coalitions internally and outside of the organization by bringing federal agencies,
nonprofit, and private sector organizations together to reach a common goal.
Centro Internacional Medico Familiar. Gainesville, GA
03/2006 to 09/2008
Assistant Director of Health Services
Assured oversight of clinical, administrative and contractual activities in the facility. Directly supervised
department managers; prioritized the tasks of the support staff. Provided leadership for the
implementation of cost-effective strategies and high quality customer service.
EDUCATION
San Diego State University; San Diego, CA
Master of Public Health Administration
CERTIFICATE
Management Concepts, Inc. Vienna, VA.
Administration of Federal Grants and Cooperative Agreements.
OTHER SKILLS AND ABILITIES
Highly skilled in Microsoft Office applications
Mentor and facilitator in quality improvement processes, including QAPI.
Avid user of infographics.
Fluent in French, working knowledge of Spanish.
Experienced public speaker.
REFERENCES
Available upon request.
Fabienne Ouapou-Lena, MPH, NHA.
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