Project Manager Quality Assurance

Mark Plage

*** ****** ****** 201-***-****

Oradell, New Jersey 07649

*********@*****.***

EXECUTIVE PROFILE

Project Manager with 28+ years of diverse professional experience in technology and financials, building high performing cross functional

teams, and optimizing project resources to achieve significant cost savings. Adept at assessing client needs to determine project scope,

budget, and schedule; dedicated to ensuring regulatory compliance and achieving outstanding quality of deliverables. Proven problem solver committed to

identifying and harnessing cutting edge technologies to transform business performance and impact bottom line growth.

BUSINESS AND APPLICATION SKILLS

Business Skills: Cost estimation; problem solving; hands on data analysis; multi level collaboration; cost savings; scope of work evaluation; project

charters; result oriented team leadership/resource management from project creation to execution; project planning (PLC); team building; highly

organized, extremely detail and control orientated with excellent communication skills; Waterfall; AGILE; certified Scrum Master.

Application Skills: UNIX; SYBASE/ORACLE SQL; VMS; Sharepoint; DCL; MS Windows; MS Project; VISIO; PowerPoint; EXCEL; WORD

Employment History

4/86 – 9/13 JP Morgan Chase. New York, New York – Vice President, Senior Project Manager/Business Analyst within the Accounting

department, involved in all phases of the PLC utilizing Waterfall and AGILE methodologies on a number of different accounting related

projects. Summary of career highlights include the following:

• Project Manager/Business Analyst for Middle Office. Responsible for project oversight/project execution of commingled fund

enhancement projects. Resources managed: 2 offshore, 1 onshore; 15 20 virtual resources.

• Project Manager/SME for legacy decommissioning/re engineering for Accounting and related processing. 5 year project that

involved the analysis of over 6000+ legacy applications across multiple lines of business as part of the core accounting

conversion to the Eagle accounting platform (5500 accounts, 280K positions, and $850bnAUM). Resources managed: 8

onshore; 25 30+ virtual resources.

• Project Manager for Technology Related Special Projects as Directed by Senior Management. This included working with

Finance and all LOB CBTs to develop a Total Cost of Ownership (TCO) tool that reflected total technology costs across all lines

of business; responsible for developing cost formulas that tied each LOB’s usage to Technology’s infrastructure, applications,

databases, support, hardware, maintenance, management, users, etc. Developed numerous cost and production efficiency

tools that highlighted problem areas within Technology support areas (knowledge resource measurement, risk exposure areas).

Created metrics to measure specific risk exposure to Technology due to Manual Data Entry errors in order to resolve and

reduce risk and increase productivity. Technology representative in the development of PLC standards for the firm.

Resources managed: 10 20+ virtual resources.

• Team Lead Fixed Income ASD. Responsible for supervising both on shore and off shore resources in the Fixed Income support

area; including, BAU, Quality Assurance, and Release Management. Resources managed: 2 offshore, 4 onshore.

• Fixed Income Developer. Program developer with main concentration in Mutual Fund processing (FORTRAN, SQL)

• Accounting Developer. Program developer with main concentration in the core accounting general ledger system, trade entry

processing, reporting, and performance areas.

• Manager of Technical Writing and Quality Assurance Group for Accounting. Managed a team of technical writers who also

served as QA; responsible for functional specifications, detail design documents, training materials, user manuals, etc.

Resources managed: 2 onshore.

9/81 – 4/86 Peat, Marwick, and Mitchel. New York, New York – Manager of Technical Writing Department for the accounting firm. Responsible

for the development of all technical writing materials; including all functional documentation, user manuals, training, and assorted

system manuals.

Education

Fairleigh Dickinson University. M.A., B.A. Triple major in English and Comparative Literature, Psychology, Education with

a minor in Computer Science

Organizations/Affiliations/Miscellaneous

Founder of the Educational Partnership for Instructing Children (EPIC), a 501(c)(3)non-profit school for autistic children.

Please contact me for information on how you can help.

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