Customer Service Office

DeNetra S. Jackson

**** ******* **., ***. **

Waldorf, MD 20602

C: 202-***-****

***************@*****.***

Objective

To obtain full-time employment utilizing my skills, knowledge, and

abilities in the office administration field.

Education

Keystone Job Corps Center

235 W. Foothills Drive

Drums, PA 18222

. Office Administration Training Program

12/2013 to 04/2014

Henry E. Lackey

3000 Gallery Pl. Apt. 24

Indian Head, MD 20640

. Graduate 06/2008

. Child Development I & II

o Hands on work with toddlers as well as studying the behaviors of

children.

Employment Experience

Keystone Job Corps Center

235 W. Foothills Dr.

Drums, PA 18222

. On-center projects

12/2013 to 04/2014

. Residential Living Admin. Asst. (Work-based learning assignment)

03/2014 to 04/2014

Clinton Nursing & Rehab Center

Clinton, MD 20735

. Dietary Aide

09/2011 to 09/2012

Highlighted Skills

. Computer skills, Microsoft Access, Word, Power Point, Excel.

. Ability to type 55 wpm

. Filing correspondence and documents.

. Telephone etiquette.

. Knowledge of all office equipment

. Knowledge in shipping and receiving

o Invoices

o Receiving reports

o Shipping labels

o Purchase orders

Certifications and Activities

. Dorm Section Leader; Vocational Student of the Month; Alternative Dorm

Officer (Sergeant Of Arms)

. OPAC (Office Proficiency Assessment Certification) Microsoft Word,

Access, Editing/Formatting from a rough Draft, & Excel. Filing (Alpha,

and Numeric), Bank Reconciliation, Bank Deposit, Petty Cash, Basic

Math

. Customer service Certification

References: Furnished upon request

Contact this candidate