Customer Service Administrative Assistant
Resume:
Sabrina Travis
*** ***** *** ******* **, N*B *A* 519-***-**** *********@*******.***
I am a 4th year University of Windsor student in my last semester. I have four more credits to
obtain before I can graduate which I will be completing in the fall. I have worked in many
fields from factory work on assembly lines, poultry tray packing, fish filleting, to office
assistant and managerial positions.
Objective
General Labour, Administrative Assistant, Management, Social Services
Education
B.A. Social Science, University of Windsor May 2010 to Present
Bruno’s School of Hair, Hamilton Ontario 2007
Paralegal, Park Business College 1997
Major: Psychology and Women and Gender studies
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Minor: Sociology
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Related course work: Basic IBM SPSS Statistics, Quantitative and Qualitative
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Research, Feminist Research, basic accounting, MS Office 2010, Powerpoint, Outlook,
MS Works 2007
Skills & Abilities
Assistant Manager - U & Me R&B Restaurant 1999-2003
Successfully managed a family restaurant, increasing sales by 30% through quality
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food, exceptional service and family value
Maintained expenses below budget through accurate planning and waste reduction,
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purchasing and cost effective operating procedures
Planned and managed significant remodeling projects that enhanced the ambiance of
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the facility
Accountable for budgeting, cost control, payroll and general accounting
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Planned menus, estimated food and beverage cost and purchased inventory
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Investigated and resolved food and beverage quality and service complaints ensuring
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customer satisfaction and repeat business
Recruited, hired, supervised, scheduled and motivated a staff of up to 15
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Trained service staff to enhance customer service and increase profits through
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suggestive selling
Improved productivity and morale by initiating systems of accountability and by
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instituting effective training programs
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Hairstylist- Fantastic Sam’s 2009
Proficient in Schwarzkopf and Goldwell colour line
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Extensive knowledge of past and current hairstyles and trends.
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How to tactfully advice clients on styles that suit their hair type & lifestyle.
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Shampooing and conditioning hair.
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Knowledge of head massage, colour application, setting rollers and basic
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blow dry techniques.
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Understanding of how different hair & skin types react to various chemicals
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and colouring.
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Identifying hair or scalp problems, and suggesting treatments.
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Cutting hair using clippers, scissors or razors.
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Cleaning the salon, including work areas and equipment.
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Shaving and trimming beards and moustaches.
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Upselling hair products and tools
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Booked appointments for repeat clientele
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Stocked shelves
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Handled cash
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Opened and closed salon
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Experience
Disc Jockey (self employed) 1999 to 2009
Performed at weddings, social and cooperate events
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across Canada
Handled the tasks of selecting and playing the latest
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sound recordings
Applied several methods and techniques like audio
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mixing, equalization, and cueing three or more sounds
in manipulating pre-recorded music on digital Cd
tables
Responsible for applying back spinning, slip cueing,
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cutting, phrasing, phase shifting, and scratching to
perform the transition from one track to another in a
creative manner
Diverse knowledge of different genres for different
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age groups
Competent with audio equipment, hook-up and set-up
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Strong interpersonal, communication and listening
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skills
Self-managing, self-motivated, positive, enthusiastic
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with a can-do attitude
Contact this candidate