Customer Service Manager
Resume:
Sherry G. Moore
**** ********** **** **, # * Huntsville, AL 35816 256-***-****
***************@*****.***
Professional Profile
Accounting /
Coordinator
Customer-focused professional with proven initiative and leadership skills.
Quick grasp and reliable execution of assigned duties. Interact well with
customers by phone and face to face. Sensitive to end-user needs --
willing to go above and beyond when following up on customer inquiries,
suggestions and complaints. Work effectively with all levels of company
management. Establish reliable professional contacts within healthcare
field.
Core Competencies
Customer Orientation Staff Supervision Vendor Relations
Product Knowledge Work Allocation Inventory Management
Training & Coaching Data Collection &
Relationship Development Ordering
Education
Alabama A & M University
BACHELOR OF BUSINESS ADMINISTRATION
Professional Experience
Burkes Outlet - Madison, AL 01-201*-**-****
ASSISTANT MANAGER
Opening, closing, bank deposits and employees safety.
Private Sitter 02-201*-**-****
Care Giver Coordinator
Exceeds Their Needs - Gretna, LA 04-2011
12-2011
HUMAN RESOURCES - ADMINISTRATIVE CLERK
Managed intake; scheduled interviews; verified information for new
employees; set up new-hire packets. Coordinated direct support workers'
training materials; input on computer. Produced direct support workers'
schedules, progress notes, and reports. Met with vendors; managed
inventory and reorders. Handled incoming and outgoing express mail; logged
daily timesheets.
Residential Real Estate - Slidell, LA 12-
REALTOR
Companies served: Gardner Realty, North Shore Brokers, Distinctive Real
Estate, Coldwell Banker TEC, Prudential.
Listed and sold homes. Presented sellers and buyers with market-
comparative analyses. Scheduled inspections and appraisals. Wrote
purchase-and-sale contracts. Worked 1:1 with lenders and title companies.
Served as event coordinator. Trained new staff members; taught new staff
in real estate seminars. Helped prospective buyers and family members to
secure hotel accommodations during relocation.
Parisian, Inc. - Huntsville, AL
SALESPERSON
Customer Service - Men's Department. Processed payments; handled sales,
returns, exchanges, and transfers. Assisted department manager with daily
report closeouts and special orders. Monitored inventory; ensured timely
restocking.
Home Instead Senior Care - Huntsville, AL
SCHEDULER
Set up appointments for admission to facilities. Scheduled and counseled
caregivers; allocated job duties. Managed office disputes; completed time
sheets; handled some managerial duties as requested.
Computer Systems, Software, & Tools
Windows Operating Systems
Microsoft Office Products -- Word, Outlook, Excel, PowerPoint and AS400.
Contact this candidate