Customer Service Vice President
Resume:
Jacqueline Kwafo
Windsor, Ontario N9C 1k9
***************@*****.***
Objective: To obtain employment within your company in Customer Service,
where I can apply my strong interpersonal skills and acquired experiences.
HIGHLIGHT OF SKILLS:
. Excellent communication & interpersonal skills with Customer Service
experience
. Proven ability to resolve customer issues with professionalism
. Outgoing and friendly with an open and approachable demeanour
. Excellent organizational and time-management skills with the ability
to multi-task
. Highly reliable, punctual and honest individual with a positive
attitude
. Proficient with computers: Microsoft Word, Microsoft PowerPoint and
Microsoft Excel
EDUCATION
. University of Windsor Bachelor of Arts Degree
2013 (Present)
WORK EXPERIENCE:
TORONTO, ONTARIO
Customer Service Associate Texts Centre representative
Aug -Sep 2010
. Provided excellent customer service to customers
. Attended to the needs of the customer.
. Involved in the counting of new shipment and the restocking of
shelves.
. Respond to questions, concerns and inquires, finding resolution to
issues
Customer Service Associates Khan Khokker and Associates law firm
2012
. Assisted photocopying and filing
. Answered calls and booked appointment
. Ran errands for the firm
. Responsible for researching information on client cases
Toronto Catholic District School Board
2012
. Helped in organizing the basketball tournaments, handling money and
organising team
CAMPUS/COMMUNITY INVOLVEMENT :
Vice President Ghana Student
Association 2013-present
. Deal with internal affairs such as planning events and creating an
agenda
. Respond to patron questions, concerns and inquiries, finding
resolution to issues
Public Relations Officer Caribbean-African Organization for
Student 2013-present
. Address public issues such as program information or agenda
. Formulate strategies to solve situations
. Advertise upcoming events
References Available Upon Request
Contact this candidate