Sales Customer

Curriculum-Vita

Sabeeha Shoeb

Mobile No. : +91-742*******

E-mail: *******.*****@*****.***

H No. G-17/A, Abul Fazal Enclave-I New Delhi 110025

CAREER OBJECTIVE

To put into use the academic knowledge and experience through internship in contributing to the growth of the organization and also for my personal development.

RESUME SUMMARY

3+year’s rich experience in Customer Care & Back Office Executive.

EXPEIRIENCE SUMMARY

MTS - Sistema Shyam TeleServices Limited.

Job Title: Customer Care Executive

Duration: Dec’ 2011 to Oct’ 2012

Ideal InfoTech - Channel Part MTS

Job Title: Back Office Executive

Duration: May’ 2011 to Nov’ 2011

Indian Glass & Telecommunication - Reliance Business Associate

Job Title: Customer Care Executive

Duration: April’ 2009 to March’ 2011

Job Profile

Managing Customer Relation Operations and ensuring maximum Customer satisfaction by providing timely clarification of queries.

Dealing with customer, giving first hand information about the product.

Preparation of daily and monthly MIS reports relating to key responsibilities.

Reporting the daily work & sending them to the Head office via email or Internet.

Maintaining various kind of report for sales as well as operation.

Handling e-POS (Electronic Point of Sales)

Solving Customer Issues.

Online Working.

PROFESSOINAL CERTIFICATION

Advance Diploma in Financial Accounting (ADFA) from VIN World Allahabad.

Certificate in Computer Application (CCA) from WIIT Allahabad

ACADEMIC QUALIFICATION

B.A from Allahabad University.

Intermediate Passed from U.P Board.

High School Passed from U.P Board.

PERSONAL DETAILS

Name : Sabeeha Shoeb

Date of Birth : 01-Jan-1987

Father Name : Mohd Shoeb Ansari

Nationality : Indian

Marital Status : Married

Language : Hindi, English

Self Assessment : Co-operative, Hardworking, Eagerness to Learn and punctual.

I hereby declare that all the above mentioned statements are correct as best of my knowledge.

Sabeeha Shoeb

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