Human Resources Manager
Resume:
SAMARA C. STRITE
505-***-**** *********@*****.***
Objective
To support the growth and profitability of an organization that
provides challenge encourages advancements and rewards
achievements with the opportunity to utilize my substantial
experience, organizational and interpersonal skills, and proven
abilities in customer service, human resources, & management.
Experience
January 2014 - Present
State of NM-Children Youth and Family Department
HR Generalist
Responsible for administer various human resources procedures
and plans for all the state agency personnel.
Manage and conduct the recruitment/selection process. Assist
department managers and directors scheduling testing, defining
selection criteria, certified referred candidate list, and
interviews.
Participated in developing department goals, objectives, and
systems.
Administer and monitor performance evaluations and revise as
necessary.
Perform benefits administrations which may include claims,
change reporting, and communicating benefit information to
employees.
Conduct recruitment efforts for all exempt and nonexempt
personnel and temporary employees.
Responsible for developing, maintain and monitor job
requisitions and advertisements.
Monitor employee relations counseling and exit interviews.
Responsible of maintain Human Resources Information System
records and compile reports from SHARE database.
Responsible for recruiting and staffing logistics, compensation,
compliance, development, and training.
Responsible for time and labor accuracy. Emphasize and focus on
quality reporting, productivity, and agency standards.
Assists department managers with retention and enhances the
reputation of the agency by exploring opportunities that add
value to the employees' accomplishments.
Monitors all federal, state, and local legal requirements by
studying all existing and new legislation. Responsible for
enforcing adherence to requirements, work directly with
management and advise them of needed actions.
Analyze all compensation actions to comply with matrix and
market adjustments.
September 2012 - December 2013
CHRISTUS St. Vincent Regional Medical Center
Clinic Manager II
Responsible for selecting and hiring individuals possessing
appropriate credentials.
Improved patient, physician, staff, and administration
satisfaction scores.
Managed all in-clinic billing and collection procedures, to
include appropriate coding.
Responsible for the training and education for all staff in all
government, national, and medical coding and billing
regulations.
Manage all patients' insurance updates and provided education to
all staff including doctors.
Monitors delivery of patients' services to include reviewing
physician activity data and forecast and prepare for all charges
needed or impacted by patient load, billing/collecting
procedures, and government regulations and policies.
Responsible for reviewing, update and implement internal
policies and procedures.
Review statements, invoices, receipts, and charges.
Monitor all financial expenditure. Manage time reporting and
other changes affecting payroll.
Work with direct reports to develop goals and objectives. Work
with direct reports to establish performance standards for work
assignments, monitor work status and progress including goals
and objectives. Assist all staff in the interpretation of
policies and procedures.
Align people and projects to achieve initiatives. Assess current
and future staffing needs based on organizational goals.
Responsible for implementing cost-effective approaches. Use
efficient and cost-effective approaches to integrate technology
into the workplace and improve work processes.
Committed to improvement of workflow processes and procedures.
Developed budgetary plans, programs, and guidelines to ensure
the clinic strict adherence with financial guidelines and
requirements.
Monitor effectiveness of collections and assure insurance data
is being collected.
February 2010 - September 2012
CHRISTUS St. Vincent Regional Medical Center
Emergency Services Sr. Administrative Assistant
Provide administrative support to Director, Medical Director and
Clinical Manager.
Compile and type statistical and budget related reports,
maintain related databases and enters new data.
Prepare memorandums outlining and explaining administrative
procedures and policies to staff members. Plan conferences.
Compose notices, minutes, and resolutions.
Schedules room reservations, meetings and records minutes of
staff meetings and makes copies of correspondence or other
printed materials.
Manage payroll and coordinates unit schedules for 150 staff
members.
Compile and prepare information for staff disciplinary actions.
Create and revise hospital Patient Care forms and unit based
Policy and Procedures.
Prepare, coordinates and schedules evaluations for the
department.
Prepare and creates financial reports.
Handle sensitive and extensive confidential information. Compose
and type routine correspondence and prepares materials for
special events and trainings. File correspondence and other
records.
Manage the ED staffing specialist and coordinate the staffing
needs decisions.
Assist with performance improvements initiatives within the
department.
Work with word processing, spreadsheet and database software to
complete administrative tasks.
November 2005 - February 2010
CHRISTUS St. Vincent Regional Medical Center
Human Resources Supplemental Staffing & Compliance Coord.
Coordinate supplemental staffing for nursing units across the
hospital system. Liaison between Staffing Companies and other
hospital departments. Ensure adequate staffing levels for all
shifts, assisting with reports, staffing variances, and
scheduling.
Provide support by providing supplemental nursing, technical,
clinical, and non-clinical staff.
Manage established contracts and their operational activities to
ensure compliance.
Manage contracts and their operational activities to ensure
compliance.
Post needs in Hospital Services Corporation registry website.
Maintain up-to-date agency listings and contract staff.
Work directly with Directors and Managers to ensure JCAHO and HR
Standards for compliance purposes.
Ensure all supplemental staff completes required orientation.
Provide excellent communication with Directors/Managers to
insure knowledge of contract labor needs.
Supervise clerical assistants and manage schedules.
Develop and maintain appropriate record keeping process that
meets Joint Commission HR compliance standards.
Provide information and schedule new employees for benefits
enrollment.
Provide excellent customer services.
Compile and prepare information for unemployment claims.
Assist auditing of employees files, for compliance purposes.
Assist Compensation & Benefits Manager, Operations Manager,
Compensation Specialist, Benefits Specialist, Labor & Relations
Specialist and front desk staff.
Prepare new hire orientation packets.
Maintain and prepare annual performance evaluation process to
include: timely distribution to managers, follow up on
outstanding performance evaluations, and timely and accurate
data entry of all performance evaluations into computer system.
Ensure the confidentiality and integrity of employee files.
March 2005 - November 2005
El Dorado Hotel
Human Resources Coordinator
Process employment applications, references, schedule
interviews, schedule drug test, and processed new hire
paperwork.
Assist in Career Fairs and recruitment events.
Made position offers to candidates.
Facilitate new employee activities and sessions in both English
and Spanish, which provides continuity in all company and
benefits information presented verbally and in writing.
Compile and maintain personnel records.
Examine employee files to document personnel actions to provide
information to authorized persons.
Assist Human Resources Director and Asst. Director.
Compile and maintain all other records
January 2000 - March 2005 Hilton of Santa Fe
Human Resources Coordinator
Sole recruiter for Spanish speaking candidates.
Asst. recruiter for all other candidates.
Assist with posting positions and marketing.
Coordinate and facilitate all activities for Career Fairs and
recruiting events.
Coordinate transfer processes.
Process employment applications and assist in all other
employment activities such as: initial interviews, administer
personality test, provide constant communication with applicants
and directors/managers, schedule interviews with
directors/managers, schedule for health screening, check
references, schedule for process and offer position to
applicants.
Facilitated (for the first time) continuity in all company and
benefits information presented verbally and in writing.
Facilitated both in English and Spanish Hilton pride new hire
orientation, Costumer really matters, first choice and all other
Hilton trainings.
Assist Human Resources Director with the planning of parties and
all other events.
Created and administer training matrix system.
Created and administer compliance requirements system and
spreadsheet.
Compile and maintain personnel records: employee information,
such as personal data, compensation, benefits, attendance,
performance reviews, and terminations.
Prepare confidential material for grievance and all other
personnel-related meetings.
Facilitated and assisted employee counseling.
Prepare and file reports of accidents and injuries.
Prepare and file FMLA and Leave of Absence.
Examine employee files to document personnel actions.
Administer health and welfare plans as well as retirement plans.
Assist hiring manager develop or revise job descriptions.
Assist in benchmarking positions against market to ensure
competitive compensation.
Manager on duty for the hotel.
May 1997- January 2000
Hilton of Santa Fe
Front Desk Supervisor
Communicate effectively both verbally and in writing to provide
clear direction to staff.
Assign and instruct guest services agents' work. Observe and
encourage improvements.
Assist Front Desk Manager with scheduling, labor control and all
other projects.
Established and administer consistent customer service.
Assist with employee annual reviews.
Assist creating job descriptions for hourly employees.
Facilitate department meetings.
Prepare availability reports.
Administer sales techniques in order to secure and process guest
accommodations.
Administer excellent customer services.
Administer telephone inquiries in a friendly and courteous
manner.
Provide accurate information regarding availability, rates and
accommodations.
Promote Hilton marketing programs.
Ascertain guest satisfaction.
Provide accurate information regarding city attractions.
Managed all group blocks and created groups guest files.
Assist Revenue Manager with control availability of discounts
and general house.
Assist Sales Managers with group blocks.
Establish and administer strong sales techniques in order to
secure and process reservations for guest accommodations in a
manner consistent with the Hilton's high standards of quality.
Education
2007-2011 University of Phoenix Santa Fe, NM
Bachelors of Science in Business Administration
unique qualifications
Bilingual English and fluent Spanish. Strong interpersonal
customer and employee relation skills. Ability to establish
great report with customers, staff and patients.
Skills
Proficient in Microsoft Office programs, experience with electronic medical
records systems, revenue cycle system, coding, payroll, effectively research
and planning skills. Advanced knowledge with Cerner HR, Cerner electronic
medical records system, Payrollmation, Caretracker, and ECW electronic medical
records system.
*********@*****.***
1605 W. Alameda Santa Fe, NM 87501
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