Customer Service Sales

RYAN A. DELAHUNTY

* ** ******* ******** ***** W oodstock, Georgia 30188

951-***-**** r **********@*****.***

SUMMARY

An enterprising and results-oriented operations executive, with extensive expertise in the manufacturing

industry. Specialized experience in polyurethane chemical manufacturing and process production

manufacturing. As a forward-thinking leader, possesses a strong commitment to optimizing safety, quality,

productivity, efficiency, profitability and customer service. An accomplished leader, who builds high-

performance teams to ensure the achievement of objectives. Leverages outstanding analytical, organizational

and planning skills to consistently deliver top results. Core knowledge and skill areas include:

SAFETY STANDARDS/FM GLOBAL TRAINED OSHA-REGULATED SAFETY

QUALITY ASSURANCE TRAINING DEVELOPMENT

WORK-FLOW PLANNING STRATEGIC PLANNING

KAIZEN/5S/LEAN MANUFACTURING PRACTICES CONFLICT MANAGEMENT/NEGOTIATIONS

FACILITIES/PRODUCTION MANAGEMENT OPTIMIZATION

BUDGET/COST CONTROL/REDUCTION CROSS-FUNCTIONAL PROCESSES

COLLABORATION/PROCESS DESIGN RESOURCE DEVELOPMENT

OPERATION IMPROVEMENTS

EXPERIENCE

MOHAWK INDUSTRIES, Calhoun, Georgia

Director of Manufacturing 2013-2014

Led six domestic rebond cushion and pad manufacturing plants, each in different locations coast to coast. Responsible for

leading, directing and monitoring every aspect of production in manufacturing plant with strong cross-functional leadership.

Complied with company policy and Standard Operating Procedures (SOPs). Prepared and maintained fully engaged and

talented workforce. Supervised manufacturing planning, scheduling, quality adherence, processing, materials management and

packaging. Worked closely with every department. Optimized production and manufacturing performance.

Executed business strategies and practices to constantly improve production capability, quality, costs and customer service

goals. Maintained and enhanced quality, safety and client satisfaction. Trained and prepared associates for performance

management and succession planning. Proposed, prepared and executed initiatives to enhance profitability. Maximized

production efficiency and optimized manpower usage. Developed and supervised annual manufacturing budgets. Ensured

compliance with all manufacturing reporting. Facilitated and supervised new R&D project transition to manufacturing

processes. Ensured successful completion and smooth integration of existing production stream.

Developed and changed over 66% of plant leadership within seven months as result of direct improvement and

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succession planning.

Implemented KPI metrics monitored and led by management, stimulating leader and employee engagement, and

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improving manufacturing output by minimum of 33%.

Improved safety and environmental operations by developing and installing bag house air-separation projects and

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equipment for installation at five rebond plants.

Enhanced on-time delivery from two-week back order to three-day turnaround by adding additional operation shifts at

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cushion and pad plants, increasing available capacities between 30% to 50% while reducing costs by converting 25% to

30% premium overtime into regular time with available capacity.

Managed standard cost formulas and achieved $1,850,000 in favorable manufacturing variances through low-cost raw-

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material substitution and labor-engagement initiatives built on efficiency and proficiency monitoring, measuring KPI.

Improved quality of finished product by developing and implementing TQM Lean Manufacturing SOP. Enhanced raw

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material separation from foreign debris though R&D and equipment initiatives.

Developed and implemented plant leadership roles and responsibilities in training documentation outlining SOP.

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Ryan A. Delahunty, Page 2

CARPENTER CO., Riverside, California

Plant Manager 2007-2013

Held direct responsibility for divisional operations, including safety, quality, cost, raw materials, storage, production

operations, finished-product delivery, operational logistics and purchasing approval. Oversaw 42-acre operations

facility with 680,000-square-foot manufacturing plant. Managed three-shift workforce of 220 employees across five

business units with internal maintenance workforce. Responsible for building, land management, traffic logistics,

department managers, daily operations, planning, forecasting, standards and continuous improvement.

Worked closely with senior corporate executives in operations and sales, divisional sales representatives, operational staff

(human resources, engineering, information technology, inside sales, purchasing, environmental coordination, safety, quality

and accounting) and customer interface. Conducted daily, weekly and monthly reviews of key metrics with local and executive

staff focused on Kaizen of P&L, goal attainment, cost reduction, variance analysis and staffing.

Involved directly with leadership team to improve operational systems, contributing to 11% improvement in net profits

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year over year.

Improved safety through tenure by using employee-driven safety awareness programs, reducing recordable incidents by

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30%.

Optimized on-time delivery by reducing back orders to zero, achieving 20% improvement over tenure.

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Improved uptime operations 65% to 75% through employee-engaged reporting and improved predictive maintenance.

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Delivered favorable material variance upwards of 50% cost improvement through use of low-cost manufacturing raw-

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material alternate.

Right-fit workforce by 37% due to economic behaviors and improved labor efficiencies.

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Assistant Plant Manager 2007

Reduced internal operations challenges. Responsible for manufacturing foam for bedding furniture manufactures. Directed

70 employees in bedding department with various assignments in machinery operation and maintenance. Responsible for

special assignment department turnaround of methods, machines, manpower, materials and measurements.

Increased output by 166% in first six months of 2007.

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Eliminated late deliveries by 95% in six months.

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Refocused team on safety goals and reduced recordable accidents by 15% over previous year.

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Western Regional Sales Manager 2005-2007

Managed $165,000,000 annual sales comfort cushioning foam and thermal bonded fiber. Oversaw six sales representatives in

Western Region, working with national and local customer base. Traveled western U.S., interfacing with national as well as all

tiers of customers.

Developed and achieved 2006 and 2007 sales business plan with 6% growth from $155,000,000 to $165,000,000.

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Implemented unprecedented industry materials allocation along with ten price increases in 1.5 years.

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Maintained 95% of existing customer base during time of unrest and experienced organic growth within accounts,

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upwards of 15%.

Bedding Department Manager 2004-2005

Served as department head with direct responsibility for 50 employees. Oversaw daily production and delivery of bedding

furniture comfort cushioning fabricated components.

Ryan A. Delahunty, Page 3

Improved safety culture by implementing pre-shift safety communication meetings.

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Engaged direct labor with daily and weekly employee self-reported KPI Kaizen boards.

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Improved production output by 50% across all shifts; reduced 2.5 shifts of work to two shifts.

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Reduced raw material inventory volume by 20% and improved the flow through systems, using FIFO, Lean and JIT

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strategies.

ADDITIONAL EXPERIENCE

CERTIFIED FLOORS, INC., Salt Lake City, Utah, General Manager, 1999-2004. Responsible for 15 employees and daily

operations of sales, installation, quality and service. Managed 50-year retail floor-covering operations, sales, service and

installation.

Installation, Skilled Technician, 1994-1999. Responsible for daily installation of hardwood, sanding and refinishing,

resilient vinyl flooring, carpeting, ceramic tile and specialty product flooring installation. Improved dexterity in all floor-

covering products and application procedures. Earned installation certification from Mannington Mills for floor-covering

products.

EDUCATION

UTAH STATE UNIVERSITY, Logan, Utah

M.B.A., 2003 Dean’s List 3.79 GPA

WESTMINSTER COLLEGE, Salt Lake City, Utah

B. S., Business Administration, 2000 Magna Cum Laude, President’s List, 3.89 GPA

CERTIFICATIONS

HazCom

24-Hour Hazwoper

AFFILIATION

World Floor Covering Association, Charter Member, Certified Flooring Executive

COMPUTER SKILLS

Microsoft Office Suite, SAP

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