Customer Service Data Entry

Porshia Ford

** ********* ****** ******** *********** 06105

Cell: 860-***-****

Email: ****.*******@*****.***

Long-term assistance in Human services that will help people in need, while

helping me build the

Competency to receive more knowledge to save clients from increasing social

problems

Skills

Customer service

Problem solving

Strong communication and negotiation skills

Ability to multitask

Detail oriented and works with high degree of accuracy

Education

Capital community college, Hartford, CT 06105 expected June

2014

Social Services Assistance

Representative course work: parole officer, mental health tech, drug abuse

Counselor, client advocate, and social worker assistant.

Professional Experience

Burger King, Hartford, CT

Cashier/food preparer 04/11 -

12/13

Discuss menus offered and ensured customer satisfaction

Prepared food rapidly

Collected money from customers

Cleaned restaurant and organized back of the house

Dated food and discarded food that wasn't fresh

Johnny Rockets HTFD, CT 05/10 -01/11

Waitress/Hostess

Customer service

Reserved seats, Greeted customers and seating them

Rememorized menu and recited it to customers

Took orders

Managed money

Barbour Branch library Hartford, CT 06/08-

8/09

Front desk clerk (2 summer internships)

Assisted customers effectively

Provided customers additional information

Completed supporting paperwork and data entry as required

Helped customers with machine usage, such as, fax and copiers

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