Connie Mucha
Business Analyst at Cisco Systems
*******@***.***
Summary
A take-charge, detail and result-oriented Business Management professional with a proven track record of
always exceeding expectations; experienced within a global environment, in Corporate Marketing and Business
Administration in the Financial Services and Technology Inudstries; major strengths include strong
organizational, analytical, negotiation, inter-personal, leadership and time management skills
Experience
Business Analyst (Adecco Consultant) at Cisco Systems
January 2012 - April 2013 (1 year 4 months)
Provide Program Support to the Renewal Competency Center and Service Support Managers' Global Program
Office in Grow Platform Services.
-- Create and distribute meeting agendas, meeting minutes and follow-up on open action items
-- Executive calendar collabortion and managment
-- Executive travel and expense reconciliation
-- Executive communications, i.e. presentation & newsletter layout
-- Event Planning and Execution
-- iProcurement, i.e. new vendor approval process, supplies, asset management
-- On-boarding of new team members
-- Scheduling of Webex meeting center & video conferences (Tanberg)
-- Cisco docs file management to meet ISO II compliance
-- Maintain mailing/distribution lists
Executive Assistant at Adecco Staffing, USA
January 2010 - November 2011 (1 year 11 months)
Prudential Annuities, Shelton, CT - Executive support to Finance Department, i.e. heavy Lotus Notes
calendar managmeent; Security administration; travel; expense reconciliation; supply management
Simion Consultants, Hamden, CT - Assisted in processing Medicare and State cost reports for Home
Healthcare & Hospice organizations; organized e-filing system; updated 15-yr Client database for new system
migration; back-filled as Executive Support during Executive Assistant's vacation
Bridgewater Associates LLC, Westport, CT - Provided administrative support to the Core Technology
Department (Applications); heavy Outlook calendar management; attended meetings; published meeting
notes; maintained follow-up lists for department members; maintained online documentation repositories;
processed expenditure requests/reconciliations
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Director of Administration at FTEN
May 2008 - June 2009 (1 year 2 months)
-- monitored and reported to CEO on all financial activities, i.e. AR/AP, billing, purchasing, reconciliations,
budgeting
-- Implemented and maintained office and business management automated systems, i.e. pantry and supply
levels, shipping, e-filing, recruiting/on-boarding (incl. processes) linking various service providers,
meal-ordering to accommodate a 24/6 operation, conference catering
-- Re-negotiated vendor contracts and maintained vendor accounting
-- Full Facilities management and reporting for growth accommodation, i.e. build-out assessment vs.
relocation, including acquisition and maintenance of a Corporate Apartment
-- Team lead for Inventory and fiscal year-end audit, i.e. information gathering for external auditors
-- Corporate calendar maintenance and HR recordkeeping
-- Managed a support staff of three, i.e. IT Administration, Purchasing, Administrative Asst in a 50+ company
-- Recruited and mentored a Finance degree college graduate for Business Analyst position
-- Organized quarterly off-site Team Building events, i.e. Bowling, Arcade, Holiday Dinner, Team Cook-off,
as well as organizing on-site appreciation events
Executive Assistant to CFO at Choice Logistics, Inc.
April 2007 - March 2008 (1 year)
-- Project Lead to research, interview and negoatiate automation of company-wide T&E program and
processes
-- Partner to 401K provider for re-organization of processes; created/maintained internal database for
compliance reporting; performed quartrly ACP/ADP testing; maintained Payroll Distribution/Fund
Performance database for Plan Sponsor (CFO)
-- Evaluated Corporate insurance policies and liaised with Insurance Broker to maintain Coverage Limit
requirements
-- Organized and maintained administrative work-flow/scheduling to deliver Executive and Administrative
offices and Global Logistics Centers' relocation (2-phase move); reconciliation of vendors' billing
Executive Assistant to EVP, Director of Marketing and Sr. Management Committee member at HSBC
January 2001 - June 2004 (3 years 6 months)
-- Heavy calendar management
-- Domestic and extensive International travel; T&E reconciliation
-- Managed EVP's inbox during on-site absence (95% of time), i.e. sorted, fielded and/or responded to
inquiries/requests on his behalf
-- Performed per capita cost analyses
-- Steamlined workflow processes, i.e., implemented an electronic imaging/filing system; introduced
communication distribution and information repositories
-- Coordinated and maintained Annual Goal Setting for Annual Bonus/Shares distribution processes in strict
compliance with Confiendtiality guidelines (70 FTEs)
-- Assisted in increasing external and internal Brand-awareness after two-separate Corporate Mergers &
Acquisitions
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-- Created multi-media presentations for CEO and Corporate Marketing Director's National Keynote-Speaker
engagements
-- Participated in multiple HR-Brand development Focus Groups
-- Oversaw intranet's visual-Brand communication
-- Facilitated Ad agencies/vendors' collaboration on HSBC's Corporate Brand initiative, i.e. TV commercials,
radio spots, Times Square billboard, tagline development, maketing collateral, etc.
Languages
Spanish (Limited working proficiency)
Italian (Native or bilingual proficiency)
Skills & Expertise
Project Management
Executive Support
Executive Administrative Assistance
Human Resources
Management
Leadership
Budgets
Payroll
Team Building
Outlook
Event Planning
Marketing
Administrative Assistants
Lotus Notes
Negotiation
Security
Logistics
Invoicing
Onboarding
Time Management
Process Scheduler
Advertising
Vendor Management
Recruiting
Accounting
Process Improvement
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Education
American InterContinental University
Bachelor of Business Administration (B.B.A.), Business Administration and Management,
General, 2005 - 2007
Grade: 3.9
Interests
Management training, new technologies, cooking, reading, Harley's
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Connie Mucha
Business Analyst at Cisco Systems
*******@***.***
Contact Connie on LinkedIn
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