Sales Customer Service

Jessica R. Yokem

*** **** **** ** **

Carrollton, GA 30117

Phone: 678-***-**** *******.*****@*****.***

SUMMARY

A self-motivated and resourceful individual seeking a demanding role in a reputable company. Reliable, trustworthy,

numerate, and meticulous. Able to work on own initiative or as part of a team. Recognized by leadership for attention

to detail, willingness to learn, and producing results. Areas of knowledge and expertise include:

• Efficient computer knowledge of Microsoft Word, Excel, PowerPoint

• Strong communication and presentation skills

• Ability to manage multiple tasks and work well under pressure

• Demonstrates problem solving and decision making skills on daily basis

PROFESSIONAL EXPERIENCE

Atlanta Silverbacks

Event Coordinator January 2013 – Present

• Created an overall marketing plan that aligns with the organizations culture and community standards

• Developed and managed events calendar working closely with the VP of marketing on execution

• Successfully manages and processes all donation

• Accurately collects, reports, and distributes data capture from events

• Creates relationships and drive sales from partnerships with local events, corporate groups, charity groups, and

other sports related outlets

• Recognized by supervisors as consistently producing outstanding results

Atlanta Falcons September 2012 - Present

Seasonal Retail Sales

• Recognized and rewarded for executing sale of merchandise efficiently

• Provide quality customer service with purchases by suggestive selling and providing specific product information

• Accurately merchandise products and process sales transactions

• Successfully handle crowds of raving fans with purchases during home games

• Part of a team that has continuously exceeded sales and profitability from all previous seasons’ sales

Resource Residential September 2008 – May 2010

Leasing Consultant

• Exceeded sales goals for 6 consecutive months

• Managed projects flawlessly while contributing to business development and revenue-producing activities

• Contribute to organizing, segmenting, and reporting calls, leads and sales to assist with the reporting

• Worked closely with residents to meet and exceed client expectations as well as to achieve customer satisfaction.

EDUCATION

University of West Georgia, College of Education

Degree: Bachelor of Science, Sports Management/Minor in Marketing

ACTIVITIES AND AFFILIATIONS

• Member of University of West Georgia’s Marketing Club

• Member of University of West Georgia’s Sports Management Society

• Volunteer at Kroenke Sports & Entertainment, Pepsi Center

• Volunteer at Boys and Girls Club

Contact this candidate