Customer Service Sales

DANIEL DOVERSPIKE

**** *****, *******, ** ***** ■ H: 713-***-**** ■ C: 832-***-**** ■ ************@*****.***

PROFESSIONAL SUMMARY Resourceful and quick-thinking with 1 year in warehouse and inventory management. Improves shipping and receiving efficiency and accuracy by applying strong leadership skills. Reliable and hardworking warehouse operator committed to getting each job done as quickly, efficiently and safely as possible. Disciplined warehouse professional knowledgeable about material load capabilities, site analysis and general logistics. SKILLS

■ OSHA standards ■ Forklift operation ■ Deadline-driven ■ Material handling ■ Hard working and self-motivated ■ Organized ■ Fast learner ■ CPR certified ■ Flexible schedule ■ Shipping and receiving WORK HISTORY

■ High-end residential work ■ Budgeting ■ Team player ■ Class-C driver ■ Delivery experience ■ Dependable and reliable ■ Strong client relations ■ Credit card processing inventory specialist gulf coast torch and regulator - 5350 galveston rd houston tx 77017

03/2013 - 11/2013

■ Stacked and transported all overstock to storage areas. ■ Coordinated with freight forwarders to expedite international shipments. ■ Loaded products weighing up to 20000 pounds onto trailers for delivery. ■ Processed 45 shipments per day. ■ Loaded and unloaded pieces into boxes for shipment. ■ Trained staff on material handling processes to reduce shipping times. ■ Forecasted manpower requirements based on daily workload and company targets. ■

Moved freight, stock and other materials to and from storage and production areas and loading docks.

■ Received, stored and shipped goods and materials. ■ Sorted cargo before loading and unloading. ■ Reported all equipment failures and malfunctions to supervisor. ■ Cleaned and maintained the warehouse in compliance with OSHA safety standards. ■ Operated forklifts and other heavy machinery safely. ■ Unloaded cargo from truck with hand trucks and pallet jacks. ■ Divided cargo received by account number and intended location. ■ Used item numbers to properly stock warehouse. painter/helper prodigal painting - 10511 park meadow houston tx 77089

01/2014 - Current

■ Painted surfaces using brushes, spray guns and paint rollers. ■ Applied putty, wood filler, spackling and caulks to prep uneven surfaces. ■ Applied primer, paints, varnishes and lacquers to walls and surfaces. ■ Protected all surfaces with drop cloths prior to and during painting. ■ Applied exterior caulking to building joints and seams. ■ Minimized disruption of client space and thoroughly cleaned up after the completion of each job. ■ Taped around windows and fixtures prior to painting walls. ■ Painted indoor areas such as hallways, bathrooms and lobbies. ■

Cleaned and properly stored all paint equipment and supplies at the end of each work day.

Cleaned ■ the exterior of buildings using a motorized power washer. ■

Worked a flexible schedule, including some holidays and weekends, depending on the shifting needs of each project. labor gulf coast industrial - 2000 Magnolia St, Pasadena, TX 77503

01/2011 - 03/2011

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Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.

■ Monitored inventory and reported items to be restocked for each job. ■ Prepared and cleaned construction sites by removing debris. ■ Operated equipment such as fork lifts sales person doc popcorn - 500 Baybrook Mall, Friendswood, TX 7754

01/2012 - 06/2012

■ Consistently provided friendly guest service and heartfelt hospitality. ■ Promptly and empathetically handled guest concerns and complaints. ■

Demonstrated integrity and honesty while interacting with guests, team members and managers.

■ Greeted customers and provided excellent customer service. ■ Pleasantly and courteously interacted with customers. ■ Maintained high standards of customer service during high-volume, fast-paced operations. ■ Verified that prepared food met all standards for quality and quantity. ■

Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.

■ Handled currency and credit transactions quickly and accurately. ■

Stored food in designated containers and storage areas to prevent spoilage or cross- contamination.

■ Reported to all shifts wearing a neat, clean and unwrinkled uniform. ■ Reported to each shift on time and ready to work. ■ Performed all position responsibilities accurately and in a timely manner. ■

Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.

■ Diligently restocked work stations and display cases. ■ Prepped items for later use to save staff time during busy hours. bar tender maui wowi - Reliant Pkwy, Houston, TX 77054

01/2012 - 06/2012

■ Routinely checked identification of patrons purchasing alcoholic beverages. ■

Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.

■ Maintained a consistent, regular attendance record. ■

Expertly prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements and garnishes.

■ Set up bar for operation, obtained cash bank and stocked the service bar. ■ Accurately recorded sales, made correct change and prepared charge slips for guests. ■ Effectively and calmly resolved situations with intoxicated guests. ■

Immediately informed supervisors of any problems or unusual situations and took appropriate action.

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Displayed friendly, outgoing and energetic behavior to create a warm, fun atmosphere for guests.

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Carefully followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.

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Followed bar recipes to deliver consistent drink quality, control costs and maximize guest satisfaction.

■ Completed regular bar inventories and daily requisition sheets as requested. ■ Consistently monitored guest consumption of alcohol and appropriately intervened as needed. ■ Wiped down counter areas, sinks and floors to maintain a clean and safe work station. ■

Built guest satisfaction and enjoyment.

Prepared ■

hot and cold beverages to the highest standard while providing guests with legendary customer service.

■ Upsold products when appropriate. ■ Accurately counted and provided change as necessary. ■ Cleaned and stocked coffee and condiment areas. ■ Received and unloaded incoming shipments. ■

Thoroughly cleaned and sanitized work area including mopping and sweeping, washing display cases, wiping down prep areas and equipment, washing utensils and dismantling and cleaning machinery.

■ Obtained customer payment promptly and politely. ■ Conducted product inventory. painter national trench safety - 9002 Wayfarer Ln Houston, TX

06/2009 - 08/2009

■ Painted surfaces using brushes, spray guns and paint rollers. ■ Obtained proper dimensions and finish specifications from verbal instructions. ■ Applied primer, paints, pipes, and surfaces. ■ Protected all surfaces with drop cloths prior to and during painting. ■ Maintained thorough and accurate records of all disposed paint, paint tools and cleaning rags. ■ Cleaned and properly stored all paint equipment and supplies at the end of each work day. ■

Worked a flexible schedule, including some holidays and weekends, depending on the shifting needs of each project.

■ Moved painted items to drying racks ■

Selected the proper amount and type of thinners and accelerant to be used for each specific job. EDUCATION High School Diploma: J Frank Dobie highschool - 10220 Blackhawk Blvd, Houston, TX 77089

2009

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