Customer Service Sales
Resume:
Alexander Montano
Brampton, ON L6Y3T2
********@***************.**
Areas of Expertise
• Developed complete marketing campaigns and plans for specific brands and presented them to the companies
• Produced and presented inclusive advertising campaigns for different products, campaigns and mediums
• Able to analyze and critique social media and marketing strategies
• Highly competent in Microsoft Office, Abode Photoshop and InDesign
• Avid user of social media and experience implementing this in marketing and advertising campaigns
• Strong rapport with customers and relationship building
• Exceptional communication skills, team leadership, time management, written, and verbal skills
• Strong communication, interpersonal and organizational skills
• Ability to work well under pressure while meeting deadlines
• Excellent problem solving skills while maintaining a calm and professional attitude
• Well versed with various workplace health and safety procedures
Education
Post Graduate Certificate, Marketing Management, Sheridan Institute of Technology and Advanced Learning,
Brampton (April 2014)
• Developed extensive teamwork skills, which has attributed to the success of many marketing presentations and
group projects
• Proficient in programs such as Data Analysis, Microsoft Project and Microsoft Office and the ability to strategize
when a project can benefit from these programs
• Created marketing plans that have helped to develop my knowledge in direct marketing campaigns, competitive
analysis, brand monitoring and data analysis
Employment Experience
Lowes Canada Mississauga
Sales Specialist 2009 - Present
• Met daily sales quotas while practicing up-selling and showcasing the benefits of the products to consumers
based on their individual needs
• Provided excellent customer service so that each customers concerns were addressed and they would leave the
business satisfied
• Constantly faced the challenge of dealing with multiple tasks in a high-pressure environment
• Trained new employees on sales and understanding company products, procedures and consumer behaviour
• Developed responsibility with cash management and store opening/closing
As Seen On TV Brampton
Sales Coordinator 2008 - 2009
• Responsible for ensuring rebates, rewards and premiums were administered to clients and customers within a
limited time period
• Customer communication to our companies across Ontario and shipment of products throughout Canada
• Developed time management and prioritization skills while tracking multiple reward programs, processing
documentation and stocking product
• Handled rebates and payment for companies such as Northern Response
• Followed customer relationship management with customers and ensured great relationships with vendors and
distributors as well as customers that used our services
References Available Upon Request
Contact this candidate