Sales Human Resources

LEANORA A. JENKINS

*

*

*

M

a

h

l

e

D

r

i

v

e

?

C

o

l

u

m

b

u

s,

O

h

i

o

4

3

0

6

8

?

6

1

4

-

9

4

6

-

8

6

7

5

?

l

a

j

e

n

k

s

1

@

a

o

l

.

c

o

m

EDUCATION

Bachelor of Arts and Sciences, Xavier University, Cincinnati, Ohio

Employee Labor Relations, Human Resource Management, Franklin

University, Columbus, Ohio

WORK HISTORY

2009-Present Ohio Department of Health, Columbus, Ohio

Office of Performance Improvement, Administrative Professional

4

. Acts for the Deputy Director by providing administrative

direction and oversight to projects and tasks.

. Plans and coordinates non-routine special projects,

meetings and events.

. Acts as liaison between the Deputy Director and staff

members.

. Conveys assignments and requests from the Deputy Director

Staff members.

. Drafts reports and correspondence.

. Represents Deputy Director at conferences and meetings.

. Researches, surveys and compiles information for reports

(e.g. Strategic Plan).

. Responsible for Purchase Requisitions of office supplies

and other expenditures.

. Provide leadership for the Governor's Efficiency Committee

at ODH.

. Researches policy issues and provides information.

. Assisted in application process for ODH being awarded

National Accreditation.

. Process travel and complete payroll in OAKS PeopleSoft

system.

. Maintain calendar of Deputy Director.

. Employee of the Month committee member for Human Resources.

2006-2008 Ohio Board of Examiners of Nursing Home Administrators,

Executive Secretary 2

. Executive Secretary to Executive Director and Board

Administrator.

. Acted as lead worker over bargaining unit staff.

. Facilitated Board Continuing Education Committee meetings.

. Approved continuing education providers and programs.

. Maintain www.Ohiobenha.org website including monthly

continuing education listings.

. Prepared for board meetings, take minutes and transcribe

same.

. Board contact for information inquiries from general

public.

. Handled confidential correspondence regarding Nursing Home

Administrators.

. Processed travel and payroll in Oaks PeopleSoft program.

2003-2005 State of Ohio Medical Board, Public Inquiries, Secretary 1

. Responsible for the reception area within the State Board.

. Board contact for information inquiries from Physicians,

governing authorities and general public.

. Handled mail, and faxes, which may be of a confidential

nature.

. Processed checks in the CAVU or Access system.

. Responsible for payroll timekeeping in Kronos system.

Angie Jenkins

? Page two

WORK HISTORY

1996-2003 Delta Airlines Call Center, Cincinnati, Ohio, Human Resources,

Administrative Assistant Scheduling (012740600)

. Responsible and accountable for over 900 Reservation Sales

Agents schedules in the Call Center.

. Partnered with Senior Management to ensure departmental

staffing goals.

. Utilized analytical skills to coordinate phone coverage in

Domestic and International sales work areas.

. Maintained work schedules of the sales agents in Delta's

Customer Management System program.

. Worked closely with Human Resource Management to ensure

efficient staffing levels, in compliance with company

policies, and procedures.

. Worked closely with payroll department for accuracy in

schedules and employee pay.

. Conducted pre-qualification screening and assessments for

new hires in the reservation sales department.

1995-1996 Job and Family Services, Cincinnati, Ohio, Eligibility

Technician/Intake

. Responsible for determining individual/family

eligibility for public assistance (e.g. ADC, food

stamps, Medicaid)

. Interviewed and compute applicants budget: verified

all documentation submitted support request for

assistance in accordance with public assistance

guidelines.

. Approved or denied applications for public

assistance.

. Referred applications and recipients to other welfare

units, community and or governmental agencies.

1993-1995 Comair The Delta Connection, Cincinnati, Ohio Airport,

Flight Attendant/In-flight

. Responsible for providing in-flight passenger

service.

. Responsible for the safety, welfare and comfort of

the passengers in accordance with company policies

and FAA regulations.

. Responsible for the entire flight of 50 passengers'

onboard Comair commuter jet.

Microsoft Products

Word, PowerPoint, Excel 2007 and 2010 Level 1 & 2, Access, Project 2007 and

Outlook-email/calendars

Specialized Course Work and Training:

SharePoint

Microsoft Office Project 2007

PeopleSoft Oaks

COGNOS Financial/Budget Reporting

Kronos Timekeeping

Public Relations

Presentational Speaking

EEO Diversity Training

FEMA Incident Command System

Contact this candidate