Customer Service High School
Resume:
JOLISA LOVE
Durham, North Carolina 27703
*************@*****.***
PROFESSIONAL EXPERIENCE
G2 SECURE STAFF MORRISVILLE NORTH CAROLINA UNITED STATES
Customer Care Agent (September 2010 - Present)
. Dispatch work crew.
. Supervise Personnel.
. Record and maintain files.
. Customer Service.
. Relay directions, orders and messages to ensure prompt service and
safety.
HOME INSTEAD SENIOR CARE CHAPEL HILL NORTH CAROLINA UNITED STATES
Caregiver (October 2012 - Present)
. Prepare and maintain records of client progress and services
performed, reporting changes in client condition to manager or
supervisor.
. Perform housekeeping duties, such as cooking, cleaning, washing
clothes or dishes, or running errands.
. Transport clients to locations outside the home, such as to
physicians' offices or on outings, using a motor vehicle.
. Administer bedside or personal care, such as ambulation or personal
hygiene assistance.
. Provide patients with help moving in and out of beds, baths,
wheelchairs, or automobiles and with dressing and grooming.
. Care for patients by changing bed linens, washing and ironing laundry,
cleaning, or assisting with their personal care.
. Entertain, converse with, or read aloud to patients to keep them
mentally healthy and alert.
. Administer prescribed oral medications, under the written direction of
physician or as directed by home care nurse or aide, and ensure
patients take their medicine.
. Plan, purchase, prepare, or serve meals to patients or other family
members, according to prescribed diets.
EDUCATION
SOUTHERN HIGH SCHOOL DURHAM NORTH CAROLINA UNITED STATES
High School Diploma, June 2010
. Academic Honor Roll: 2007, 2008, 2009
. Outstanding Attendance Award: 2008
DURHAM TECHNICAL COMMUNITY COLLEGE DURHAM NORTH CAROLINA UNITED STATES
LPN Nursing Program Candidate, May 2014
FAYETTEVILLE TECHNICAL COMMUNITY COLLEGE
Medical Billing & Coding (Inpatient & Outpatient) Feb 2014
ADDITIONAL SKILLS
. Communication Focused: 6 years experience in customer service.
. Problem Solving: Can independently and efficiently find appropriate
solutions.
. Technology and Systems efficient: Word processor, Adobe etc.
. Great typing skills
. Will deal with customers on all levels, such as telephone or email.
With the patience to listen and ensure help to the best of abilities.
Contact this candidate