Customer Service Life Insurance

Suzann Vickers

**** **** ***** **.

Corpus Christi, Texas 78414

***/***-****

January 8, 2014

February 2013 thru September 2013:

I was a manager at Whataburger. My responsibilities ranged from making

deposits, running the floor for a shift, inventory, and correcting problems

with customer's until they are completely satisfied. I also interviewed

future employees and assist in the hiring of Team Members. We also have

labor and food costs that we have to meet each day. I will explain the

rest of my duties in my interview. I left this position to move my mom in

with us. She has scoliosis and can no longer live alone.

October 2005 thru January 2013:

My husband and I have been up grading and liquidating his parent's

properties to pay for their care. My job was to reconcile their bank

statements, quarterly reports, payroll and filing and pay all the bills for

their properties. They had not kept up with any paperwork so it was up to

us to find contracts on the houses and get the properties insured and much

more.

May 1997 thru October 2005:

Ability Financial Group

I was a health and life insurance agent. My position was to set up

appointments and make sales calls to sell mainly health insurance to

individuals and I also sold some life insurance. I learned from the other

"seasoned" agents on how to sell and listened to discs of Bryan Tracy,

Napoleon Hill and many others to overcome any obstacles and fears I had in

the beginning.

Insurance applications require lots of information and it was important to

educate the client as to what the insurance covered and make sure nothing

was left unanswered. I handled financial drafts, customer service, making

sure each individual was taken care of and satisfied with our products.

I also took care of the agencies deposits, bank reconciliations and

quarterly reports. End of the year I did all the 1099's and 1096 for

Ability Financial Group.

September 1992 thru January 1995

BHP Engineering

Data Entry Clerk

I was working at Citgo Refinery in the Costs Control Department. Our

department was responsible for keeping track of the costs of each project

going on in the plant. That mainly entailed tracking the man hours for

each project from every contractor that was working on that project. I was

responsible for the reports of all the monthly totals for the heads of each

department that was associated with the projects.

My supervisor was Wayne Sheffield

I left this job because my son was born two months premature and I had to

stay home with him.

January 1991 thru September 1993

Sutton Plumbing

My position was dispatcher and bookkeeper. I also did all of the filing,

quarterly reports, etc. Once a year we all were responsible of doing

inventory of the warehouse and the plumbing trucks. When necessary I

delivered parts to the job site.

I left this job for more money with BHP Engineering.

December 1981 thru January 1991

Reliable Specialty Company and Black Gold Rental Tools

My duties with both of these companies were payroll, accounts receivables,

accounts payables, quarterly reports, bank reconciliation, filing,

answering phones. Black Gold had lots of rental equipment that was

depreciated and I kept the depreciation log as well.

Both companies were owned by the same people. I left because the oilfield

was not getting better and I needed more money.

Owners: John Stansill and Randy Davis

References: Myra Stansill 409/489-8018 Retired

Sheryl Sigler 361/563-1581 RN

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