Customer Service Sales
Resume:
A ndre’ J. Saulter
**** ******* **** **. *******, TX 77068
**************@*****.***
Experience
****- ******* **** ****** ******** and Shipping Cameron Valves
Oversee activities in the material shipping department
Lead the team in day to day operations
Troubleshoot and answer complex questions on material and shipping
Pull delivery t ickets
Schedule t rucks for pick up
Run delivery reports
Package products
Provide outstanding customer service
Communicate with shop supervisor and coordinate work accordingly
Champion the safety process
Proficient in SAP
2008 – 2011 Customer Service Coordinator I I I Cameron Valves
Warehouse
Handle shipping and receiving from and to various carriers (i.e. FedEx, UPS)
Standard loading and unloading t rucks
Maintaining and updating inventory
Packaging of valves
Stocking inventory
Pulling orders
Inside Sales
Customer Service support, answering incoming calls and resolving customer issues.
Providing quotes on various customer t ransactions and requests.
Provide shipping information.
Complete order-entry.
Answer questions about products, applications and credit terms.
2006 – 2008 Inside Sales/Customer Service T yco Valves and Controls
Provide varied phone and email support to customers
Prepares quotes and perform follow-up
Communicate with outside sales, sales manager, and product managers, providing
p ricing strategy.
Complete Order-Ent ry
Answer questions about products, pricing, applications, and credit terms.
Provide shipping information
Investigate and resolve customer complaints.
Respond to request for literature and product information.
2003 – 2006 Team Leader/Inspector Pharmedium Services L LC
Workflow Coordinator
Order Pulling
Shipping/Receiving Clerk
Inventory Clerk
Certified Forklift
Load and Unload Truck
Education
2011- Present Lone Star College –Major: Logistics Management
2013 Process Improvement Certificate
2013 Green Belt Certificate
1994 Madison High School
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