Sales Accounts Receivable
Resume:
Nicholas Martisek
Downers Grove, IL 60516
************@*****.***
Summary
A customer-focused financial executive with successful experience managing Credit, Accounts
Receivable and Accounts Payable. A problem solver who uses data to drive decisions with a
collaborative hands-on approach to satisfy customer needs in line with corporate strategy. A
highly skilled motivator and team player experienced in process mapping and change
management.
Professional Experience
Hi-Touch Business Services LLC, Nashville, Tn.
Hi-Touch Business Services is one of the largest independent business products resellers in the
country with product offerings that include office products, furniture, computer and break room
supplies to more than 10,000 customers. Other operating business divisions include managed
print, document shredding and crates and equipment for business relocations.
Director of Credit and Accounts Receivable March 2013 – April
2014
Responsible for the proper management of the Company’s accounts receivable portfolio,
including risk management, cash application, billing, staffing and deduction resolution reporting
to the Vice President of Finance.
• In less than a year drafted and implemented new Credit Policies which have improved
Credit and Receivable processes and efficiencies resulting in a 2 day improvement in
DSO.
• Developed and implemented new Accounts Receivable procedures for efficient and
accurate cash posting and payment application.
• Successfully managed the integration of receivables onto the Company’s system platform
of two acquisitions.
• In the process of integrating a new portal for customer access to financial documents and
on line payments.
• Reorganized, staffed and trained the Credit Organization to meet the Departments goals
and objectives.
Nicholas Martisek (page 2)
United Stationers Inc., Deerfield, IL
United Stationers is a $5 billion public Fortune 500 company and the largest broad line
wholesale distributor of business and technology products, janitorial and industrial supplies and
equipment serving over 100,000 customers.
Vice President Credit 2001 - March 2012
Chief Credit Officer responsible for managing the credit functions for both the U.S. and
international subsidiaries. Responsibilities included the establishment and enforcement of credit
policy, cash forecasting, hiring and training, risk management, collection activity, deduction
management, financial system support, invoicing, monitoring exposure, and budgeting.
• A key member of the Finance Leadership Team with a unique ability to build profitable
sales by establishing strong relationships with both customers and the sales team. Field
visits were an integral part of relationship building.
• Developed and managed a $3 million budget and managed 5 direct reports and a staff of
51 associates.
• Collaborated with Sales Management to develop marketing programs to penetrate new
markets and enhance sales.
• Led the implementation of a lockbox credit enhancement for customers who service the federal
government, state agencies and municipalities to expand sales yet mitigate risk. Expected
incremental annual sales volume of $100 million.
• Successfully implemented a new ERP financial system (SAP) for Credit and Accounts
Receivable in only six months.
• As part of the SAP implementation, developed an automated credit scoring model to
assign credit limits to customers to bring consistency in limit determinations and improve
the risk management process while reducing costs.
• Managed the cash application process which included an integrated lockbox system to
post payments to customer’s accounts and apply these payments to the appropriate
invoice lines on an automated basis through system algorithms.
• Established monthly metrics and developed an online dashboard to present accounts
receivable aging and collection activities to Sales and Business leaders.
Nicholas Martisek (Page 3)
• Implemented a web-based billing and retrieval system for customers to receive invoices,
statements and credits electronically resulting in savings in processing and mailing
expense of $500,000.
• Identified process improvements within the Credit and Accounts Receivable functions
which resulted in a 1.5 day improvement in DSO and reduced costs.
• Successfully merged and migrated the Credit, Accounts Receivable and Accounts Payable
functions of over 15 acquired businesses onto the United Stationers system platform.
This included establishing policies and allocating resources to ensure a seamless
transition of the acquired business.
• Established a Credit Committee of senior officers and business leaders to provide
quarterly customer reviews, evaluate documentation and present clear and persuasive
recommendations on major/high risk accounts.
• Automated the Bad Debt Reserve process to improve the accuracy of the reserve and
provide the businesses with valuable information relative to customer risks.
• Implemented United’s payment by receipt program achieving a 33% reduction in
Accounts Payable staffing. In this process vendors were paid by purchase order based
upon receipt of goods which interfaced directly into the accounts payable system.
• Used Lean Six Sigma concepts to significantly increase efficiencies through process
improvement within Credit and Accounts Receivable.
Director of Credit and Accounts Receivable 1994 - 2001
• Led the implementation of a new accounts receivable, credit and deduction system. This
was an early system designed to automate cash application. It also provided up-to-date
accounts receivable information to improve risk management and enhance collection
efforts.
• Utilized automation and technology to absorb the credit and collection activities for
several acquired businesses without increasing staff.
• Established a credit policy which resulted in significant accounts receivable aging
improvements (98% current) and continued reduction of bad debts.
Nicholas Martisek (Page 4)
Education
MBA Rosary College, River Forest, IL (now Dominican University)
BS in Business University of Wisconsin, Whitewater, WI
Awards & Professional Designations
Certificate of Program Completion, Moody’s Analytics
Financial Analysis of Local Government---March 2011
National Association of Credit Management
Certified Credit Executive (CCE 1981
Director of Business Products Credit Association since 1995
Chairman 2004, 2005, 2009
Chairman of the National Computer Products Distribution Trade Group---2002
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