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Customer Service Water Treatment

Location:
Fairfield, OH
Posted:
April 15, 2014

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Resume:

**** *********** *****

West Chester, OH *****

PH: 513-***-****

Email: acdo09@r.postjobfree.com

Steve C. Todd

Seeking a position that will allow the opportunity for advancement based on merit.

Objective

2013 Onesource Water Blue Ash,OH

Service Tech

Experience

Installing; trouble shooting; and repairing bottle less water coolers using the latest technology

for water treatment. This includes reverse osmosis, ozone, sedimentation and activated

carbon. Customer service, inventory control.

2012 Apex Covantage Lebanon,OH

Field Supervisor – Contractor

Trained sub contractors in safety and installation of electric and water meters for an AMI based

system using smart grid technology. Followed up on quality control for proper installations to

meet customer satisfaction and concerns. Assigned inventory and work assignments.

2009 – 2011 Jefferson Regional Water Authority Miamisburg, OH

Water Superintendent

Supervised hourly employees and provided customer service for customers. Prepared state

reports, involved with budgeting and planning reports. Maintained inventory control of

chemicals. Performed restoration of main line breaks and installation of new service lines.

Installed new AMR water meters and reto-fitted existing ones. Utilized hand held

units for reading meters, gps coordinates, pictures, and account information for Master Meter.s.

Used Frey software Cubix system for billing purposes to improve efficiency and accuracy.

Implemented preventive maintenance program. Equipment and supplies maintained through

JIT and MRP. Contract negotiations with vendors and customers. CIP. Grant writing.

Negotiated contract with energy company which provided 15% savings. Safety and first aid id

training. Added VSD’s to high service and well water pumps; increasing efficiency and limiting

wear d and tear to the system. Employee training. Strategic planning for future growth.

Mentoring. Security implementation.

2001 - 2008 Wyoming Water Works Wyoming, OH

Water Treatment Operator III

Made chemical adjustments of cationic polymers; coagulants such as alum; liquid

chlorine/sodium hypochlorite through lab analysis. Customer service; performed

emergency and preventive repairs to system and equipment. EPA reporting; MRP and JIT

inventory.

1998 – 2002 Primerica Cincinnati, OH

Divisional Manager

Recruitment, training and development of associates in the financial services industry.

Assist clients in achieving financial independence through various services and products

1996 – 1999 Newport Water Treatment Plant Newport, KY

Water Treatment Operator

Make adjustments to chemicals; such as sodium hexametaphosphate, chlorine, anionic

polymer, hydrated lime. Control and repair of water purification machines and equipment.

Utilized newer technology through a system known as Actiflow. Perform testing of water

samples, complete state reports, and manage plant during swing shifts. Handle after-hour

emergency calls and dispatch service technicians.

1995 – 1996 Henry County Water District Campbellsburg, KY

Water Treatment Superintendent

Supervised hourly employees and provided customer service for customers. Prepared state

reports, and involved with budgeting and planning reports. Maintained inventory control of

chemicals. Performed restoration of main line breaks and installation of new service lines .

1994 – 1995 Village of New Richmond New Richmond, OH

Water Treatment Superintendent

Supervised hourly employees and provided customer service for customers. Prepared

state reports, and involved with budgeting and planning reports. Maintained inventory

control of chemicals. Performed restoration of main line breaks and installation of new

service lines.

1993 - 1994 Lima Water Treatment Plant Lima, OH

1992 - 1993 Lima Public Works Lima, OH

Construction and Maintenance Operator

Maintenance of parks and streets and storm basins utilizing various pieces of equipment from hand

tools to jack hammers. Drove dump trucks, rollers and vac truck as well, Done paving, snow removal,

catch basin repairs for storm water, park maintenance.

1985 - 1992 Lima Water Treatment Plant Lima, OH

Water Treatment Operator

Make adjustments to chemicals; such as sodium hexametaphosphate, chlorine, anionic

polymer, hydrated lime. Control and repair of water purification machines and equipment.

Utilized newer technology through a system known as Actiflow. Perform testing of water

samples, complete state reports, and manage plant during swing shifts. Handle after-hour

emergency calls and dispatch service technicians

MBA – California Coast University Santa Ana, CA

Education

BS – Ball State University Muncie, IN

Class III (Ohio)

Licenses /

Class IV (KY) Water Treatment & Distribution.

Professional

Member of AWWA; ORWA; MVRPC-Consortium of Water Purveyors

Affiliations



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