Manager Sales
Resume:
Tina S Bostick
Niagara Falls. NY 14304
*******@*****.***
SUMMARY
A dependable retail management professional with over 25m years experience. Currently looking to combine
skills, great work ethics and expertise within a position that welcomes motivation while simultaneously
offering a supportive environment.
KEY COMPETENCIES
• Proven success in leading teams and developing professional skills in others.
• Create and maintain excellent relationships with customers and colleagues.
• Clearly assess problems and suggest viable solutions to benefit all involved parties.
• Skilled in handling all facets of operational management including customer service, financial control,
sales/marketing, and inventory control,
PROFESSIONAL EXPERIENCE
Best Buy Mobile Amherst,NY July 2013-Present
GENERAL MANAGER
Responsibilities:
Manages and coordinates the daily operations of the store and the daily activities of the sales staff engaged
in promoting and selling products to ensure customer satisfaction.
Creating value for our shareholders through efficient operations, appropriate cost controls, and profit
management.
Maximizes sales by building high performing teams, enhancing our brand image in the market, and ensuring
a consistent superior customer experience.
Develops new customer relationships and interacts with existing customers to increase sales.
Attains daily/weekly/ monthly sales, conversion and other KPI goals.
Build strong partnerships with corporate, district and/ or regional manager.
Auntie Anne's Pretzels-Niagara Falls,NY March 2009-July 2013
STORE MANAGER
As a General Manager I had the overall responsibility for directing the daily operations of a restaurant,
ensuring compliance with company standards in all areas of operation, including product preparation and
delivery, customer relations, restaurant maintenance and repair, inventory management, team management,
recruiting and retention of team members, financial accountability, ensuring that the highest quality products
and services are delivered to each customer and other duties as required or assigned
Additional Responsibilities Included :
Creating value for our shareholders through efficient operations, appropriate cost controls, and profit
management
Controlled day-to-day operations by scheduling labor, ordering food and supplies, and developing the
restaurant team
Ensured OSHA, local health and safety codes, and company safety and security policy were met
Controlled profit & loss, by following cash control/security procedures, maintaining inventory, managing
labor, reviewing financial reports, and taking appropriate actions
Recruited, interviewed, and hired team members, conducted performance appraisals, took discipline action,
motivates and trains
Ensured maintenance of equipment, facility, and grounds through the use of a preventative maintenance
program
Ensured food quality and 100% customer satisfaction
Ensured complete and timely execution of corporate & local marketing programs
Ensured a safe working and customer experience environment by facilitating safe work behaviors of the team
Uni-Mart Store-Niagara Falls, NY 2006-Dec 2008
Store Manager/District Manager
• Promoted an atmosphere of high energy, positive attitude, and sales focused staff
•Recruit, complete hiring requirements, schedule, train and developed effective and engaged store
employees
• Made sure we met customer expectations by providing a well stocked, clean and overall appealing store
conditions
•Prepared weekly employee schedules; develop work plans and assignments for store employees
•Adhere to and follow all Federal Labor Guidelines, OSHA policies, and all regulatory requirements
•Provided a the safest possible environment for employees and customers, protected the
company’s assets, information, cash, merchandise, and property
•Maintained operation records, prepared daily reports in a timely manner
•Monitored and controlled both cash and inventory, to include completing store inventory orders, partner
with our venders to insure in stock conditions consistently
•Ensured compliance of established procedures, practices, sales and security from every Employee
Manual. Provided coaching, counseling and progressive discipline as needed to develop staff.
• Provide communication to staff on policies, procedures, best practices. Communicated back to
District Managers and Corporate from store employees
•Was available to ensure store is operating required hours and available for emergency situations
off duty as needed.
Contact this candidate