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Customer Service Manager

Location:
Graham, KY
Posted:
April 13, 2014

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Resume:

Dear employer:

I am enclosing a resume for your review. Please consider this letter as my

formal application presenting my background, education and experience.

I have over 27 years experience in the management field and I am well

versed in the areas of operations, merchandising, sales, loss prevention

and safety, as well as excellent customer service and team leadership

including a strong desire to see others succeed.

I have considerable experience in payroll control, profit and loss

statements, operations of the total units and food safety.

I worked for Wal-Mart 19 years as a Store manager in Missouri, and worked

in several locations across Kentucky. I am currently employed with Food

Giant, Inc. as an Assistant Manager.

I would be happy to meet with you and discuss the opportunities available

and to discuss my experience and qualifications further.

Thank you for your time and consideration.

Sincerely,

Bobby Wallace

Bobby G. Wallace ll

106 Aaron Drive

Fredonia, KY 42411

Phone: 270-***-****

******@***.***

Objective:

To use my experience gained over the years for a challenging management

position in a fast paced environment that will allow for personal growth

and career advancement.

Experience Job Title

Company

2011-present Management Food Giant,

Inc.

2008-2011 Director of Shipping

B and B foods

2007-2008 General manager

Providence Do it Best

2004-2007 President/Owner

Wallace Lawn Care

1986-2004 Store manager

Wal-Mart Stores, Inc.

Summary of Qualifications:

I have worked in the retail and managerial field for over 27 years, 19 of

which I worked for a large volume retail company. I managed assets in

well over $100 million dollars in yearly sales volume and managed inventory

levels up to $10 million. I managed 500+ employees in one store. I have

experience in sales, budget planning, profit and loss statements,

operations, merchandising, loss prevention and safety, compliance issues,

human resources and associate relations, customer service and sales, rental

services and other management skills.

I ran very successful stores for a great company with continued sales

increases and profits. I have very high standards for my associates to

follow in order to obtain the goals in which the company expects. I have

great leadership skills and have had the opportunity over the years to gain

public relation skills. If given the opportunity, I feel I would be a major

asset to your company.

Education:

Dates attended School

Location

1980/1984 Edmonson Co. High

Brownsville, KY

1984/1986 Bowling Green Vo/Tech

Bowling Green, KY

1986-1986 Western Kentucky Univ.

Bowling Green, KY

Activities:

I have three wonderful children and a great wife.

I enjoy fishing and all sports activities.

I am a member of Walnut Grove Baptist church and am very active.

I have coached Youth Inc. basketball and softball teams.

References:

Professional

Lanny Barker Wal-Mart Stores, Inc.

931-***-****

Personal

Richard Gardner Pastor

270-***-****

Other references available upon request.



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