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Customer Service, Retail Manager

Location:
Sheffield, South York, United Kingdom
Posted:
April 13, 2014

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Resume:

Curriculum Vitae

Anthony James Taylor

075********

acdnvl@r.postjobfree.com

Personal Statement:

An experienced Retail/Store Manager who is looking for a company that can

enhance my key attributes and offer the opportunity for me to develop.

A hard-working, honest, reliable and dedicated individual, who gives my

best at all times to achieve the right results, with personality, drive,

enthusiasm and ambition I feel that I would be a fantastic addition to your

business.

Current Employment:

VALLEY SERVICES LIMITED MAR 14 -

DATE

Domestic Heating Surveyor

KEY RESPONSIBILITIES:

Building a desire for the product through a 90 minute pitch which includes

pricing

and securing a sale in customer's homes.

Helping generate leads by cold calling.

Time management of appointments, travelling and call backs.

Assisting in the marketing and promoting of the products available.

Daily reporting on the days business and attending weekly strategy/sales

meetings

Work History:

PERFECT HOME JULY 07-

FEB 2014

Store Manager

MAIN DUTIES:

Hit monthly KPI's and exceed budgets on P&L.

Drive the sales staff to hit targets through coaching and mentoring.

Control stock including ordering goods and weekly stock take.

Manage delivery teams to ensure the stock is delivered in a timely and

professional manner.

Store merchandising to high standards.

Daily, Weekly and Monthly analysis of the key areas of Sales, Arrears and

Deliveries.

Daily cash reconciliation and banking.

Weekly scheduling of staff that reflects business needs.

ADDITIONAL DUTIES:

Assisting the Area Manager in handling complaints for the area.

Organising the delivery schedule within the Yorkshire region.

Assisting with disciplinary issues within the area.

Trouble shooting and assisting stores as directed by Regional Director.

Training New Managers and Assistant Managers in the area.

Planning and implementing a MAPS schedule and publishing results for area.

MAPLIN ELECTRONICS LTD. DEC 04 -

MAY 07

Store Manager

MAIN DUTIES:

Hit monthly KPI's and achieve positive results on P&L.

Drive the staff to hit targets through recruiting, coaching and mentoring

the right staff.

Control stock including ordering goods and shop floor security management.

Merchandising to high standards. Following company planogram.

Daily, Weekly and Monthly review of my business, competitors and market

trends

in accordance with the company directives.

Cash reconciliation.

Scheduling of staff taking into account the business needs and trends.

MAGNET LTD. AUG 03 -

DEC 04

Sales Consultant/Trainee Manager

MAIN DUTIES:

Designing Kitchens and bathrooms with margins of 40% for retail orders and

20% for trade orders.

Increase the turnover in the Trade Counter to make profit with good

margins.

Visiting Trade Clients to drum up new business and retail clients to

measure their kitchens or bedroom.

Organising the delivery to trade and retail customers.

Counting and replenishment of stock in the warehouse and showroom.

MARK TWO DISTRIBUTORS LTD SEPT 02

- AUG 03

Area Sales Representative

MAIN DUTIES:

Travelling to new and existing showrooms in my area to acquire new orders

and bigger share of

showroom space to display our products.

Designing client's show rooms to ensure my products had the best selling

space.

Liaising with sales/order office and distribution to ensure that the orders

arrive on time at our customer.

Monthly business presentation to National Sales Director

ARNOLD LAVER APRIL 01

- SEPT 02

Showroom Sales Consultant

MAIN DUTIES:

Selling Kitchens, Bedrooms and Bathrooms for trade and retail customers.

Deputising for the Showroom Manager in our Chesterfield Branch

Designing the shop-floor displays.

Creating POS to be used in other stores in the company.

Visiting houses to measure the kitchen, bedroom or bathroom and planning

accordingly.

Follow-up inspection on all kitchen and bathrooms fitted by our

installation teams.

KITCHEN DESIGNER JAN 01 -

APRIL 01

Direct Sales Agent for Living Design

MAIN DUTIES:

Building a desire for the product through a 3 hour pitch which included

freehand design,

pricing and securing a sale in peoples home.

Previous to this I spent 7 years working in the Catering and Hospitality

industry both front and back of house.

5 of these years I spent gaining experience at management levels including

Hotel and Kitchen management.

Work related Qualifications and Awards:

Shortlisted for Manager of Year (Perfect Home 2012-2013)

Manager of the Year for Yorkshire and East Midlands Area (Perfect Home 2012-

2013)

Education:

ECCLESFIELD COMPREHENSIVE SCHOOL SEPT 90 - JULY

94

8 GCSE's



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