Customer Service Maintenance
Resume:
WALTER A MARTINEZ
Lake Worth, FL 33467
**************@***.***
FACILITIES MANAGER
Dedicated, Reliable, Adaptable
BILINGUAL – SPANISH
SKILLS AND STRENGTHS
Multiple trades certifications HVAC maintenance Large crew supervision
Floor maintenance Carpet cleaning, budgeting Purchasing, Inventories
Carpentry, Plumbing Johnson controls Processing payroll
Brush and spray paint Electrical installations Liaison with vendors Industrial truck operator Floor machines and hand tools OSHA safety trainings
Wallpaper application Wood floor install, resurface Microsoft Office literate
Cleaning green applications Marble floor polishing, Diamond Audio-Video experience
EMPLOYMENT
HULLET ENVIROMENTAL SERVICES 2012 - STILL
BUILDING MAINTENANCE/JANITORIAL SUPERVISOR
• Coordinate to perform general maintenance and janitorial work orders
of facilities, grounds and equipment at various sites including electrical, carpentry
masonry, glazier, flooring, roofing, paint and as all janitorial and cleaning tasks.
• Oversaw all preventative maintenance programs at Corporate and other facilities.
• Exercise discretion to identify projects that need higher skilled craft individual
Services and notifying general management when others need to be brought in to
work on a project.
• Oversaw the mix of detergents or acids in containers to prepare cleaning solutions,
according to specifications. Inventory controls, purchasing and bidding experience.
• Use of vehicles required to travel other facilities for maintenance or cleaning work.
• Perform buildings preparedness in the event of natural disaster or other emergency.
• Monitor building security and safety during and after operation hours.
THE JEROME GOLDEN CENTER FOR THE BEHAVIORAL HEALTH 2011 - 2012 FACILITIES HOUSEKEEPING SUPERVISOR
• Supervised day, evening and night Housekeeping Facilities crews responsabilities
In accordance with company policies and applicable laws.
• Planned routines and schedules, prepare payroll-vacation schedule
• Training personnel and orientation classes of new personnel
• Reorganized the Housekeeping Department - QIT member
• Performed evaluations of personnel, update MSDS book
• Oversaw Department Budget, practice facilities inspections, schedule after
hours emergency calls
• Hire and screened new employees, hands on, follow and distribute work orders
• Oversaw preventative maintenance, prepare vacant Housing Apartments for rental
Knowledge of local, state, federal and Fair Housing Laws.
THE RAYMOND F. KRAVIS CENTER, West Palm Beach, FL 2005 – 2010
Custodial Manager
Supervised day and night crew of twenty maintenance workers and custodians
Planned workload and schedules, prepared payroll activities, conducted inventories
Oversaw, managed and coordinated department budget of $800,000 annually
Screened and hired new employees, conducted safety orientations
Trained employees on cleaning techniques, flooring, carpet cleaning and use of floor machines
Ensured safe use of chemicals and equipment, work safety procedures
Utilized blood borne pathogens kits to clean exposed areas. Member of safety committee
Assembled and submitted reports for Workers’ Compensation regarding injured employees
Performed customer service when called upon, assisted with lost and found
Connected with in-house staff answering questions, following up on work orders
Translated information for customers and staff, in person and through email
Implemented controls and purchasing procedures, resulting in significant savings
WEST PALM BEACH HOUSING AUTHORITY, WPB, FL 2001 – 2005
Maintenance Supervisor
Oversaw preventative maintenance for Section 8 housing units
Lead a crew of technicians workers fixing electrical appliances, carpentry, plumbing, flooring
Alternate the Lead of a second crew for renovating units that were abandoned and evicted
Followed housing regulations required by government guidelines
Passed federal government inspections on annual basis, Fire Marshall and local City Codes
State and Fair Housing Regulations..
NORTON MUSEUM and SCHOOL OF ART, WPB, FL 1999 – 2001
Maintenance Assistant
Assisted curator in setting up displays and preparing for events
Hung pictures on walls, assembled exhibits, including lighting
Set up areas for parties and special events for up to 300 guests
Acted as projectionist when museum would show movies
Oversaw shipping and handling for specialized and specific deliveries
Perform Preventative maintenance and janitorial duties of the Facility.
EDUCATION
- CPA Degree in Accounting, Universidad Particular “Inca Garcilazo de la Vega”. Lima, Peru
- MBA – ESAN. - Lima, Peru
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