Management Project
Resume:
BRENDA
Y. GARCÍA ROSARIO 787-***-****; 787-***-****
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ADMINISTRATION PROJECT MANAGEMENT
OBJECTIVES
A professional with Administration skills seeks job to contribute proven track record to promote company’s growth while continuing
career development.
CORE CAPABILITIES & SKILLS
Over 16 years of comprehensive Public Speaker; Lecturer. Good working under pressure.
Administration experience. Business oriented; mission focused. Positive interpersonal relations.
Federal housing programs. Analytical and organizational skills. Team player and builder.
Public Housing Management. Problem solver; decision-maker. Good communication skills.
Housing Inspections. Multi-tasking capability. Bilingual (English-Spanish).
Accounting & Budgeting. Great confidentiality and reliability. Computer & software
Strategic Planning & Logistics. Trustworthiness and discretion. proficiency: MS Word, Excel,
Multiple projects coordination. Optimal customer relations. Power Point, Outlook; Internet.
PROFESSIONAL EXPERIENCE
PR Housing Department, Public Housing Administration, San Juan, PR 2012 – Present
Housing Contract Monitor I
Successfully handling housing companies’ contracts and auditing operations. Monitoring the Public Housing Assessment System (PHAS)
performance; effectively carrying out general Accounting duties, including assessing housing occupancy, maintenance/repairs,
occupancy, and contracts terminations; conducting housing and maintenance inspections for adequacy and investigating complaints
and reports to ensure full compliance with laws, regulations, policies, and procedures. Efficiently solving issues and meeting deadlines.
Generating information systems audit reports, statistical data, inquiry reports and photo -documentation; data entry, retrieval, and
updating. Establishing and administering records; reviewing monitoring rep orts; preparing letters and memoranda.
Opening Path, San Juan, PR 2010 - 2012
Business Advisor
Efficiently evaluated clients’ personal and business financial status; provided guidance about business start-up process, credit
counseling and restoration, budget planning, debt management, and assistance programs. Assisted in restoring credit reports due to
identity theft situations; analyzed business credit reports and financial statements; built strong customer base; addressed customers
concerns, resolved issues and provided advice on credit scores improvement strategies, government permits processes, and customs
brokerage procedures; searched for grants and loans to establish business. Established estimated operational costs and sales analysis;
developed and revised business proposals, edited financial projections; created business and marketing plans. Coordinated conf erences
and events; acted as Lecturer; followed-up with clients and answered their questions.
PR Housing Department, San Juan, PR 1997 - 2009
Executive Administrative Assistant III
Effectively maintained oversight and support of Federal housing programs’ financial accounts; analyzed, interpreted, translated, and
applied new federal regulations Managed $2 million annual budget and diverse Section 8 Program customers. Oversaw federal escrow
accounts; coordinated interagency communications to reach targeted clients and ensure agency’s solid fiscal self -reliance.
Produced reports regarding procedures to implement federal funds’ recovery methods; gathered and provided statistical data and
information to management. Created and reviewed corrective plans to address internal and external audits results; identified problems
and developed alternate solutions and processes. Supervised clients’ audits for fraud prevention; performed case investigations;
handled highly-confidential information and successfully met time-sensitive deadlines; prepared conferences, letters, memoranda,
brochures and marketing services.
San Justo High School, Carolina, PR 1996 - 1997
Social Worker
Provided social work guidance to teachers and parents regarding students with behavioral or physical problems; students’ Coun selor.
Performed case management and analysis, action plans, strategic interventions, needs assessments. Coordinated and organized
educational activities; helped students to reach their goals.
PR Telephone Company, San Juan, PR 1996 - 1997
Customer Services Coordinator
Established positive rapport and built trust with customers by promptly answering questions, seeking resolutions to their claims on
product and services. Skillfully developed and implemented sales plans and marketing strategies.
Brenda García Rosario
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Sor Isolina Ferrer Community Center, San Juan, PR 1993 - 1994
Social Worker
Performed counseling sessions and interviews, needs assessments, interventions, and visited clients. Analyzed cases and suggested
appropriate solutions to the client’s case management and professional boards ; produced reports, action plans.
EDUCATION
Metropolitan University, San Juan, PR; 1995
MBA; Major: Business Administration and Management
Inter-American University, San Juan, PR; 1994
BA in Social Work
LICENSES & CERTIFICATIONS
- FEMA CERT Certification; 2012 International Commerce, Imports and Exports
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- Social Worker License-Puerto Rico; 2012 Certification, PR Dept. of Commerce and Export;
- TECNOFOR-Project Management Certification, 2011 2010
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Project Management- Professional and Intl. Certification; New Housing Inspector Certification, PR Dept. of Housing;
Horizons; 2011 1999
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Customs Brokerage Certification, PR Dept. of Transportation; Housing Occupancy Specialist Certification, PR Dept.
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2011 of Housing; 2000
- Credit Restoration Certification, Metro Univ., Orlando, FL; 2010
REFERENCES
To be furnished upon request.
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