Human Resources Resources /Property Management/Compliance

Shawn D. McQueen

***** *** ******* *****, ************, FL 32246 Cell: 904-***-****

E-mail Address: **********@*****.***

Summary: Extensive experience using quality management tools to include Six Sigma Green Belt

Certified through Honeywell and ISO Documents. Efficient in the use of Microsoft Office Suite. Proven

leadership and organizational skills accompanied with great communication skills both oral and written

demonstrated in prior work history.

Compliance Administrator, Elite Parking Services Jacksonville, FL 2013-Current

Establish human resource department to include creating SOP’s, policies and procedures,

company handbook, forms etc.

Manage,plan, train and incorporate all human resource policies and procedures to operational

managers

Develop, train and maintain organized system on VPN for managers to use to manage operations

and employees

Create interviewing and onboarding procedures. Then carry out these procedures hiring highly

demanded employees to fill positions to meet operational goals.

Audit and maintain personnel files on 50+ employees

Provide human resource support to operational managers following applicable laws.

Manage all insurance claims to include W/C, Damaged Vehicles, etc.

Maintain, track, and appeal all unemployment claims

Maintain all liability insurances, garage keeper insurance, company health insurance

Create and maintain all marketing material to include newsletter, Facebook, LinkedIn, press

releases etc.

Maintain benefits to include medical, dental, vision, AD&D, 401k

Community Manager, Cimarron Apartments Jacksonville, FL 2012-2013

Manage and operate 112 apartment home community

Maintain construction of over 76 apartments and renew life of run down community

Market and rent apartments to qualified candidates

Achieve financial obligations and meet budgets on monthly basis

Manage staff and construction teams to meet turn goals and operational and financial goals using

extraordinary leadership skills

Maintain confidentiality of all candidates and residents

Planned and organized all resident retention activities on a monthly basis

Presented all apartments to perspective residents and investors

Communicated both oral and written to residents and upper management

Code and input all bills and pay on time

Secretary II, Honeywell Jacksonville, FL 2007-2011

Assist manager with requests from EEOC, FMLA, and other administrative obligations

Respond and revise changing policies, procedures, and prioritize work and complete tasks in orderly and

timely fashion

Input and validation of time cards and payroll of all of the Ordnance department

Maintain accurate and up to date reports for department

Maintain and organized training and administration in department including personnel and training files

Order supplies and maintain budget for Ordnance department

Assisted in the transfer of PeopleSoft software in the Ordnance Department and trained 55+ employees on

timekeeping and human resources

Assisted manager as timekeeper to approve weekly time

Community Manager, Art Museum Apartments Jacksonville, FL 2000- 2007

Achieved financial and operational goals established for 176 home apartment community

Ensured optimum operational and financial performance of the community to include personnel, leasing,

collections, budgeting, resident services, maintenance, revenue enhancing and other capital improvements,

contracted services, administrative and reporting, and safety and legal compliances

Directly supervises Maintenance Manager, all leasing associates, oversees the management of the

maintenance associates (organization of management workflow)

Recruit, hire, train, and manage associates

Oversees compliance with policies related to employment and Human Resources

Uses tools, methods, and systems to gather and interpret current market/economic trends that may impact the

community

Complied with all state, federal and/or local laws relating to Fair Housing

Code all bills and enter in computer

Storekeeper Second Class (E-5), United States Navy Jacksonville, FL 2006-2007

Disposed of DOD excess and surplus material including demilitarization

Maintained inventory in warehouse of sensitive material

Inventoried items turned in by customers making sure all items accounted for and turned in with proper

paperwork

Processed items through Defense Automated Distribution System (DAISY)

Filed batch lots

Scanned all documents in WEBDOCS to maintain files for future references

Storekeeper Second Class (E-5), United States Navy, Reserves Jacksonville, FL 1993-2006

Managed payroll and coordinated berthing for unit of 30 sailors with no errors

Organized all personnel files to include all evaluations, education, and training

Operated Forklift

Processed items through DAISY

Maintained inventory in warehouse of sensitive and non-sensitive items in warehouse

Education

Florida State College, Jacksonville FL –Completed AST&L certification 4.0, OSHA 10, Hazwhopper

Associates in Supply Management –Presidents List

Park University, Parkville MO-Graduated Cum Laude 3.74 Bachelor’s Human Resource Management

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