Customer Service Sales

Cesar A Patron

**** ** ** ****** ***** Home: 954-***-****

Tamarac, FL.33321 Email: *****.******@***.***

Multifunctional Executive Professional (Senior) graduate in Business Administrative,

with over in Business Administrative, Administrative Support, Logistic and Inventory;

Marketing-Telemarketing and Sales, Customer Service.

Heavy Machine and Equipment, Mining, Petroleum and Construction and parts original

and OEM.

Additionally, over 11 years of experience in logistics, warehouse, manufacturing and

production, laboratory, including production labor, assembly line, electro-mechanical

assembly, packaging line and shipping/receiving.

AREAS OF EXPERTISE:

. Client Needs Analysis . Time Management . Expense Control

. Confidential Files . Interpersonal Skills . Customer Service

. Patient Relations . Case Management . Quality Assurance

. Problem Resolution . Communications Skills . Team Player

PROFESSIONAL EXPERIENCE

Infinity Sales Group LLC. Boca Raton, FL 561-***-**** 03/2013 to 11/2013

Sales Marketing and Customer Service

Inside Sales Representatives to join DISH Network's top retail partner, marketing and

selling products and services to homeowners and businesses in 48 states. As an Inside

Sales Representative you will be primarily focused on Maximizing Sales Opportunities

by answering inbound phone calls, listening to customer's wants and needs and providing

solutions that will satisfy the customer. One of the great things about this opportunity is

that the Inside Sales Representative will not make cold calls Have to prospect for new

leads or as the entire basis of leads comes from inbound phone calls. When you answer

the phone, you will be speaking to a warm lead who is motivated to buy.

Link Trading S.A.C. Fort Lauderdale, FL. 954-***-**** 11/2011 to 07/2012

Marketing and Sales: Sales Executive/Business Development Latin America

Organize Sales Department sales of heavy equipment spare parts, spare parts exported to

Latin America and the Caribbean. Customer acquisition right through web (online)

Keep telephone communication with clients, watch parts needs and / or used heavy

machinery.

List its requirements and schedule of release for each target customers.

Keeping track of each customer, with your needs

Convergys, Tamarac, FL. 954-***-**** 02/2011 to 10/2011

Customer Service & Sales Executive (customer retention)

Responsible for strategic partnerships. Provide training for new account, support national

account activities, ensure quality customer service, resolve disputes, and take strategic

Action, to ignite sales and territorial growth.

Develop high impact marketing and sales strategies, perform on going, market

competitive analysis, and survey existing customers to maintain and improve quality

standards.

Aquapro Inc. Charlotte-NC. 704-***-**** 02/2006 to 06/2006

Marketing and Sales Telemarketing, Promotion and sales of water treatment plants, for

home, reverse osmosis system, customer service.

EXPERIENCE MANUFACTURE AND PRODUCCTION:

Randstad, Fort Lauderdale, FL. 954-***-**** 11/2013 to 02/2014

Manufacturing and Logistic

Penn Dutch Food Center: 954-***-**** 01/2012 to 03/2012

Line packing perishables, food

The Premier Group – MSK Precision 954-***-**** 09/2010 to 10/2010

Polish to blow equipment medical and parts aviation, prosthesis, and printer laser # part

N. Lauderdale Supermarket Inc. Sedanos 954-***-**** 08/2009 to 11/2009

Stock Clerks, Receive and stock all line super market.

TRC Staffing Services – MSK Precision 954-***-**** 08/2008 to 09/2008

Polish to blow equipment medical and surgical, prosthesis.

Ablest Staffing Service – Darcy's Acquisitions LLC.

Pre-weigh chemical product, and record all necessary information in master record,

released raw material and within the expiry period, blending technician, process raw

material according to master instructions. 954-***-**** (01/2007 to 09/2007)

Ablest Staffing Service – Foam Factory Inc.

Pickup and select materials and pain foams. 954-***-**** (08/2006 to 12/2006)

Select Staffing – Alliance Entertainment Corp

Pickup and full packing line production. 954-***-**** (10/2007 to 12/2007)

Personal One Darcy's Acquisitions LLC 954-***-**** (11/2003 to 07/2004)

Select-pickup materials send line packing and production

Maintenance and Cleaning: Meli Cleaning Ser. 954-***-**** 10/2007 to 06/2008

Full cleaner warehouse and office dealer BMW Pompano Beach

EXPERIENCE ASSEMBLER :Electro-Mechanical Assembly

Advantage Staffing /United Electronics Corporation

Assembly electromechanical parts, mounts components electrics, connectors, contacts,

dust caps, custom power cable assemblies, power distribution panels, manufactures NSN,

moulding wires test and packing. (11/2009 to 05/2010) 954-***-****

KB Electronic, Inc. Coral Springs, Fl. 954-***-**** 01/2004 to 01/2006

Assembly electronic parts, boards, wire, welder, packing

EXPERIENCE PROFESSIONAL Sales Marketing and Distribution (LIMA-PERU)

Dimrep S.A.: Assistant Sales Manager 10/1989 to 05/2003

• Import and Market heavy machinery parts original and OEM for Mining,

Petroleum and Construction.

• Advise business and other groups on local, national, and international factors

affecting the buying and selling of products and service

• Consult witch buying personnel to gain advice regarding the types of products

services expected to be in demand.

• Conduct economic and commercial surveys to identify potential markets for

products and service

• Compile list describing product or service offerings.

Cia.Minera Raura S.A. Assistant Logistic Manager 02/1975 to 09/1989

• Analyzer all aspects of corporate logistic to determine the most cost-

effective and efficient means of transporting products or supplies.

• Analyze the financial impact of proposed logistic changes, such as routing

shipping modes, product volumes and mixes, and carries.

• Collaborate witch other departments to integrate logistic witch business

systems and processes, such as customer sales, order management,

account and shipping

• Design model for use in evaluating logistic programs and service

• Inventory Control

EDUCATION: University Studies

Universidad Inca Garcilaso de la Vega Bachelor of Business Administration 1972/1975

International trade 1982

Logistic and warehouse 1983

Inventory Control 1984

Institute ADV Peru Marketing and Sales 1990

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