Customer Service Quality Assurance

Morgan Williams

objective

Obtain an entry level position at a company where I can maximize my clerical skills, quality assurance, customer service, and training experience. Apply my knowledge to the best of my ability and contribute to the company’s success.

Skills

* More than three years of combined professional experience in customer service and sales

* Computer savvy

* Possess excellent marketing skills

* Ability to multitask

* Excellent phone etiquette

* Dependable and reliable

Professional Experience

Secretary of operations, hantz tankering

Dayton, TX 2010-2013

Perform accounting and clerical duties such billing and invoicing, payroll, sorting mail, updating and generating reports in excel and word documents among others.

Sales associate, Bebe

clear lake, tx 2011-2012

Serve as team leader assisting and training employees. Perform other retail general duties such as customer service, cashiering, stocking, and inventory.

intern, departure films of new york

houston, tx 2011

Provide assistance to direct supervisor and film production team as needed. Acquired hand-on knowledge and skills in business of entertainment technology.

Sales Associate, Fossil

clear lake, tx 2010-2011

Responsible for assisting customers with choices and information about products. Operate cash register, manage inventory, order stock, stocking.

instructor, Dlspa mont belvieu

Houston tx 2007-2010

Leading dance classes for individuals and groups of people. Responsible for the front desk, which duties include but are not limited to: opening and closing, handle tuition and enrollment, answering phone lines and responding to customer’s inquiries.

Education

Lee college baytown tx, 2015

Film and Production IP

southeast christian mont belvieu tx, 2011

High School Diploma

References: Enclosed

Professional REFRENCES

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PERSONAL REFERENCES

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Page

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