Customer Service Life Insurance

MOHAMMAD R. KAZIM

**** ****** ****** ****** ****** NY 10310

Phone 718-***-**** .E-mail: *************@***.***

SKILLS

. Data Entry / Customer Service / Clerical

. Marketing and sales

. Microsoft Word, Excel

. Excellent communication skills

. Language (Speak & write Urdu. Speak Hindi)

EXPERIENCE

New York City Department for the Aging November 2009-Present

Title V Senior Employment Program, Alzheimer's Foundation, Staten Island

N.Y.

. Maintain mailing lists for various fundraising programs, donations and

members

. Attend to Paper work for equipment loan and medical supplies

. Coordinate mailings of marketing materials

TimeBanks NYC

Administrative Assistant

Assigned to the above Department in Early part of 2010 before being

transferred to Alzheimer's Foundation of Staten Island NY

. Operated customer service help line.

. Enrolled new members

. Opened email accounts for supported members

. Updated and maintained Excel spreadsheet listing of all supported

members

. Opened and Operated Timebank Orientation Site at JCC on Staten Island.

U.S. Planning Group, New York N.Y. 2006-2009

Independent Associate Agent and financial consultant marketing financial,

health and insurance products

Nationwide Life Insurance Co., New York NY 2002-2006

Financial Consultant

. Responsible for marketing variable annuities and life insurance

policies, retirement planning and wealth transfer programs

Merrill Corp., New York, NY. 1998-2001

Account Coordinator

. Responsible for evaluation of production and billing activities,

generation of weekly and monthly revenue reports (used special

software?)

. Developed and implemented procedures for production accountability

. Introduced Forms and Logs for record keeping and cost saving.

Metropolitan Life Insurance Co.,, N.J. Franklin & Middlesex 1996-

1998

Registered Representative

EDUCATION

Masters in Business Administration & Marketing, University of

Karachi[pic]

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