J esseana L. Nelson

**** **** ******

K illeen, Texas 76543

254-***-**** Cell

254-***-**** Home

h acdnly@r.postjobfree.com

Objective: To obtain a position that will enable me to contribute my professional

experience in an established organization.

Summary of Work History:

• Extensive knowledge of medical terminology, medical billing and coding

• Possess warm outgoing personality with excellent telephone etiquettes

• Knowledge of handling general administrative and clerical tasks

• Skilled in computer applications like MS Word, PowerPoint, Spreadsheet and the

I nternet

• Excellent monitoring organizational and supervisory skills

• Skilled in handling multiple tasks and work under pressure

• Abili ty to read and follow instructions

Work History:

Wellstone Health Partners

Harker Heights, Texas

Office Lead/Front Desk Medical Receptionist

10/2012-Present

• Performs the tasks of greeting patients and scheduling appointments using

G reenway System and PA System

• Responsible for handling and managing the continuous f low of information in the

health care clinics

• Handle the tasks of organizing and maintaining medical forms and office stationary

required for front desk activities

• Perform responsibilities of registering patients by following the protocols of the

organization

• Responsible for checking and verifying the accuracy of medical record and insurance

i nformation of patient

• Handles the tasks of preparing and maintaining patient’s medical charts

• Performs essential clerical tasks like faxing, e-mailing, data entry and scanning

• Handle incoming calls and respond to patients in a professional manner

• Perform responsibilities of maintaining and updating patients insurance and

demographic information in the system

• Communicate with billing staff to gather information on current patients account

• Responsible for collecting payments from patients by following the insurance

guidelines

• Perform the tasks of receiving and distributing mail and incoming faxes on a daily

basis

• Handle inbound and outbound referrals

Seton Medical Hospital

H arker Heights, Texas

Divine Perk Coffee/Supervisor

6/2012-10/2012

• Ensure delivery of budgeted sales and sustained growth

• Maintained a good relationship with customers and ensuring customer satisfaction

• Managed inventory of products and ensured optimal stock maintenance at all times

• Recommended products to customers and assisted in placing orders

• Facilitated in maintaining same recipes in all orders consistently

• Coordinated with customer in an effective manner and ensured effective services

• Administered completion of all department objectives and goals

• Operated and maintained all equipment and machinery used in coffee shop

• Used creativity in specializing in different coffee, smoothies and tea beverages

• Baked variety of breakfast i tems and prepared variety of lunch sandwiches

Child & Youth Services

Fort Hood, Texas

Cook

12/2010-6/2012

• Highly skilled in preparing food in accordance with the highest of sanitation

s tandards

• Functional knowledge of assembling and serving t rays in accordance to orders and

health requirements

• Long-Term interest in hospitality and dietary industry

• Familiar with methods of preparing sandwiches, salads,vegetables and other foods

i n large quantities

• Managed the activities of the before and after school ki tchen

• Conducted food service workshops for students interested in pursuing a career in

food management

Education:

H igh School Diploma-1996

Food Service Managers Certification-Expires-9/2016

Ashworth College-

First Aid & CPR-Current

References:

Jafrieka McKinney- Wellstone Health Partners Operations Manager-254-***-****

E va Davis-832-***-****

Lakiesha Hardeman-832-***-****

Contact this candidate