J esseana L. Nelson
K illeen, Texas 76543
254-***-**** Cell
254-***-**** Home
h *************@*****.***
Objective: To obtain a position that will enable me to contribute my professional
experience in an established organization.
Summary of Work History:
• Extensive knowledge of medical terminology, medical billing and coding
• Possess warm outgoing personality with excellent telephone etiquettes
• Knowledge of handling general administrative and clerical tasks
• Skilled in computer applications like MS Word, PowerPoint, Spreadsheet and the
I nternet
• Excellent monitoring organizational and supervisory skills
• Skilled in handling multiple tasks and work under pressure
• Abili ty to read and follow instructions
Work History:
Wellstone Health Partners
Harker Heights, Texas
Office Lead/Front Desk Medical Receptionist
10/2012-Present
• Performs the tasks of greeting patients and scheduling appointments using
G reenway System and PA System
• Responsible for handling and managing the continuous f low of information in the
health care clinics
• Handle the tasks of organizing and maintaining medical forms and office stationary
required for front desk activities
• Perform responsibilities of registering patients by following the protocols of the
organization
• Responsible for checking and verifying the accuracy of medical record and insurance
i nformation of patient
• Handles the tasks of preparing and maintaining patient’s medical charts
• Performs essential clerical tasks like faxing, e-mailing, data entry and scanning
• Handle incoming calls and respond to patients in a professional manner
• Perform responsibilities of maintaining and updating patients insurance and
demographic information in the system
• Communicate with billing staff to gather information on current patients account
• Responsible for collecting payments from patients by following the insurance
guidelines
• Perform the tasks of receiving and distributing mail and incoming faxes on a daily
basis
• Handle inbound and outbound referrals
Seton Medical Hospital
H arker Heights, Texas
Divine Perk Coffee/Supervisor
6/2012-10/2012
• Ensure delivery of budgeted sales and sustained growth
• Maintained a good relationship with customers and ensuring customer satisfaction
• Managed inventory of products and ensured optimal stock maintenance at all times
• Recommended products to customers and assisted in placing orders
• Facilitated in maintaining same recipes in all orders consistently
• Coordinated with customer in an effective manner and ensured effective services
• Administered completion of all department objectives and goals
• Operated and maintained all equipment and machinery used in coffee shop
• Used creativity in specializing in different coffee, smoothies and tea beverages
• Baked variety of breakfast i tems and prepared variety of lunch sandwiches
Child & Youth Services
Fort Hood, Texas
Cook
12/2010-6/2012
• Highly skilled in preparing food in accordance with the highest of sanitation
s tandards
• Functional knowledge of assembling and serving t rays in accordance to orders and
health requirements
• Long-Term interest in hospitality and dietary industry
• Familiar with methods of preparing sandwiches, salads,vegetables and other foods
i n large quantities
• Managed the activities of the before and after school ki tchen
• Conducted food service workshops for students interested in pursuing a career in
food management
Education:
H igh School Diploma-1996
Food Service Managers Certification-Expires-9/2016
Ashworth College-
First Aid & CPR-Current
References:
Jafrieka McKinney- Wellstone Health Partners Operations Manager-254-***-****
E va Davis-832-***-****
Lakiesha Hardeman-832-***-****