Customer Service Data Entry
Resume:
TIFFANY D. SANDS
***** ******* ***. ***; APT D*, ATHENS, AL 35611
*************@*****.***
OBJECTIVE: Seeking an administrative position utilizing organizational, technical and interpersonal skills in a professional environment.
EXPERIENCE:
Cast Products, Inc.
Athens, Alabama
Accounts Rec. Clerk/ Shipping Clerk 03/11-10/13
* Responsible for all Accounts Receivable duties. Receive all money and post to customer accounts accordingly. Contact customers regarding delinquent invoices. Prepare and keep up to date customer hold lists. Prepare all credit memos for customers who are due credit or returned parts back to our facility. Prepare end of week receivables reports for supervisor. Very proficient in MAS 90 and keep customers accounts up to date. Very proficient in communication skills as well as computer skills such as Word, Windows. Proficient in accounting and bookkeeping. Answer the phones. Prepare all labels for shipments as well as generate invoices. Keep inventory up to date.
Foundry Thrift Store, 05/10-12/10
Bessemer, Alabama
Clerk, Volunteer Work
* Responsible for pricing items to be sold on the floor, worked in production, cashier, customer service representative, over all the cashiers and responsible for handling money, trained others in different positions throughout the store.
Shelton & Shelton, Attorneys at Law 3/07-10/07
Legal Secretary
* All Legal and Secretarial duties, data entry.
Wayne Morris, Attorney at Law 2/05-12/05
Legal Secretary
* All Legal and Secretarial duties, data entry.
McCravy Appliance, Barry McCravy 1/2000-1/2005
Office Manager, Bookkeeping, Secretary
* All bookkeeping regarding the business, all secretarial duties, data entry, sales, invoices, ordered parts and took care of all banking. Managed and maintained all aspects of the business.
Jerry R. Barksdale, Attorney at Law 5/1992-5/2000
Legal Secretary
* Responsible for payroll, billing, filing all legal documents.
* Research of legal documents, motions, pleadings, etc. for court.
* Preparation of briefs.
* Provided transcription of legal tapes dictated; data entry.
* Served all subpoenas for trial and occasion law research for attorneys.
* Typed books and proofreading them for Attorney which have been published in Athens.
Intergraph Corporation 5/1989-5/1992
Clerk II for Direct Marketing Department
* Responsible for processing mail-back and phone-in inquiries generated by ads, editorials and trade shows.
* Representative for the 800 phone lines taking calls for seminar registrations and general information requests.
* Training of new personnel regarding the Marketing Department as well as computer programs and phone lines.
* Participated in trade shows which consisted of traveling to various seminars within the U.S., working with trade show managers, ordering literature for mailing packets and working on trade show call guides.
* General data entry.
MEWS (Mechanical and Electrical Wholesale Supply) 7/1989-10/1989
Showroom Salesperson
*Worked in the salesroom as a salesperson.
* Assembled and hung all light fixtures.
* Quoted and processed price list for customers and contractors.
* Filled requisitions for orders.
* General Data Entry
EDUCATION:
Calhoun Community College, Decatur, Alabama
General studies as well as studies in business and computers.
Athens High School, Athens, Alabama
Graduated in June, 1989 in general studies.
SPECIAL SKILLS:
Typing 60-70 words per minute, word processing, marketing, telemarketing, legal secretary, accounting, accounts receivable, shipping and receiving, Word Perfect, proficient with the internet, bookkeeping, receptionist skills, sales, training of employees, customer service representative. Also received Tax Course Certificate years ago.
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