Customer Service Sales

Frank J. Marra

**** **** *******, ********, ** **235

Cell: 702-***-****

Email: ***************@*****.***

PROFESSIONAL OBJECTIVE

Accounting Professional seeking a growth opportunity utilizing extensive Accounting, QA and Financial Analyst, and

exceptional customer service skills and experience within a progressive organization. A competent, results-driven

professional with extensive experience in sales and financial cost accounting. A strong record of achievement in

streamlined operations, customer satisfaction, increased proficiency and profitability through management and

supervision of staff.

Areas of Competency and Expertise:

• Staff Management, Sales, Consultant, Cost Accounting; Financial Planning and Budgets, Financial Analysis,

Financial Statement Budgeting and Forecasting, Account Reconciliation, Inventory and Job Costing, Streamlining

Month-end Closing Functions, Decreasing Overhead Costs.

• Effective decision-maker; with the ability to quickly evaluate available alternatives in a logical manner.

• Excellent communication skills coupled with the ability to establish and maintain rapport with all levels of personnel,

management and clientele.

• Proven background at high levels of leadership, team building, planning, organizing, and problem-solving, all of

which realized significant contributions to bottom-line results.

EDUCATION

Bachelor of Science - Accounting, LEMOYNE COLLEGE, Syracuse, NY

PROFESSIONAL EXPERIENCE

Accounting Consultant (01/2009 - Present)

Q&A Analyst, Jackson Hewitt, Sarasota, FL (08/2013 - Present): Testing various areas within State Tax Returns and

create and update testing batteries.

Interim Controller, Nonprofitsfirst, Boynton Beach, FL (02/2011 - 06/2012): All Accounting and auditing functions for

non-profit entities.

Accountant, SG Jewelry, Sarasota, FL (01/2009 - 02/2011): Prepared and amended prior year tax returns and

spreadsheets for ongoing accounting activities.

Sales Consultant, CARMAX, Boynton Beach, FL (03/2011 - 07/2012)

* Bought and sold vehicles and completed all related sales activities.

Controller, Knightsbridge, Las Vegas, NV

• Facilitated, managed, and prepared schedules and reports for external accounting reviews and federal income tax

preparation for up to 100 entities, reconciliation of all intercompany activity and cash accounts, and set-up entire

accounting systems and procedures for new entities, all of which resulted in highly efficient and smooth flowing

operations.

• Entities consisted of: a five star resort, a real estate portfolio, hedge funds, money market investments, construction

divisions, restaurants, bars, corporate office, and over one-hundred cash accounts.

• Coached, motivated and trained streamlined accounting procedures while redefining various processes.

• Position required and demonstrated a "hands-on" approach as a result of high-level intercompany complexity of

investment arrangements within the entities, resulting in a multitude of year-end K-1 recordings.

Financial Controller - Non-Gaming, Boyd Gaming, Las Vegas, NV

• Managed both productivity and performance for up to 50 personnel, writing and designing all internal procedures

pertinent to non-gaming areas ensuring compliance with Sarbanes Oxley policies, procedures, and rules and

regulations for three downtown region properties (California Hotel & Casino, Mainstreet Station Hotel & Casino, and

Fremont Hotel & Casino), all non-gaming accounting areas, budgeting and forecasting, financial statement review,

audit preparation and consulting planning, journal entry review and approval, and streamlining procedures resulting in

significantly decreased overhead and personnel costs, and more efficient and smooth flowing financial controller

operations.

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