Engineer Technical Support

SAURABH MITRA

Email: *****************@*****.*** Mob: +91-880*-***-***

VISION

Looking for the challenging opportunity where I can prove my skills and

knowledge inner talent to contribute in organization growth

PRECIS OF CAREER

. Proactive, Energetic and motivating leader with proven ability to

successfully manage turn key projects.

. A result driven professional having over 7 years of experience in

network security, Routing and Switching. In-depth knowledge of

monitoring and control checkpoint Firewall, routers and switches

. Adroit in providing IPSEC VPN over different devices Checkpoint,

Juniper, Cisco

. Have a total of 9 years of experience in project management,

installation and maintainance devices technologies like RS 232, RS 485

and GSM and GPRS based AMR.

. Fluent in English, Hindi, Punjabi and Sanskrit

KEY SKILLS

Network - Routing and Switching

> TCP/IP protocol suite, OSI 7 layer architecture

> Routing: OSPF, BGP, MPLS, EIGRP, RIP

> WAN Technologies: MPLS VPN, Frame Relay Switching.

> Link Redundancy: Ether Channel, HSRP, VRRP and STP.

> DMZ: VM ware, Private VLAN.

Security

> Checkpoint Firewall: Firewall Rules, URL Filtering, IPS, Monitoring

and Control

> User authentication Schemes: Transparent and non transparent, Manual

and Automatic

> User management: LDAP, Radius server, AAA

> VPN: IPSEC VPN, Site to Site, Client to site, Group VPN

> 3 tier structure of Checkpoint, Load sharing, clustering.

> IP Camera Server based, Fixed and Automated IRIS control

Hands-on-experience: CHECKPOINT, CISCO, JUNIPER, NORTEL

Academic Education Credentials

Qualification Year Institution/ University Marks

Bachelors in Engineering 2012 Delhi College of 72 %

(Electronics and Engineering, Delhi

Communication ) University

A Level ( PGDCA) 2006 DOEACC, New Delhi Grade B

Diploma in Electronics and 2004 Government Polytechnic 70 %

Communication Ambala,

State Board of Technical

Education

Professional Experience

Senior Consultant - Dotline Informatics Private Limited, New Delhi

April 2011- Till Date

Responsibilities

> Designing and implementing VPN solutions: IPSEC, MPLS VPN.

> Writing security policies as per organization's need and existing

international standards.

> Defining customized policies for specific privilege users, application

and ports.

> Design, plan and install Firewalls, Routers, Management Server, log

servers and DMZ.

> Optimizing Routing configuration for advance protocols like BGP, MPLS

and OSPF.

> Traffic Engineering and Load sharing for dual homed internet

connections.

> Up-grading software of Firewall, Router and Switches.

> Handling advance routing issues, optimizing network for high

efficiency.

> Providing solution for redundancy distribution switches, Routers and

Firewall.

> Optimizing Clustering and High Availability, reducing failover time.

> Implementing suitable user authentication schemes.

> Tracking unauthorized access and security breaches.

> Log files analysis and identifying vulnerabilities.

Senior Engineer - Larsen and Toubro Limited, New Delhi.

Sep 2004 - Mar 2011

Responsibilities

> Project costing and estimation. Analysis of technical specification in

RFP.

> Preparing techno-commercial offers for key clients.

> Technical support to branch offices and Organizing trainings and

presentation.

> Tracking progress of new projects and ensuring timely invoicing.

> Coordinating with maintenance team and provide technical support.

> Monitoring SLA breaches and root cause analysis of problems

> Troubleshoot advance network problem and VPN connection.

> Handling installation and configuration of new nodes/devices in

existing network.

> Maintaining Record of assets and assigning IP pool for new network.

> Ensuring AMC renewals and co-coordinating with sales for any revision.

Projects Executed

(I) Senior Engineer - Projects

1. Implementing Ethernet network for Hydro Energy Generation Plants

> Installation and Configuration of Ethernet switches and routers for

PDAC panel.

> Configuring static IP/DHCP for Rack mounted devices and their

integration with server.

> Installing Firewall and Internet configuration ( NAT and Routing )

> Integrating LDAP database with Checkpoint firewall.

> Troubleshooting problems related to LAN and VPN.

> Installing TTB and Special Energy meters on panels.

> Testing primary modes of communication i.e. RS232, RS 485, Ethernet

> Integrating Server for Data collection through RS 485.

> Project costing, Preparing tender bids and order booking.

> Negotiations with Vendors & suppliers. Invoicing and payment

collection.

2. Automated Meter reading through GSM modem

> Designing, installation and troubleshooting of AMR system using GSM

modems.

> Configuring GSM modem for different protocols (IEC 1107, DLMS IEC

62056, PACT)

> Testing configuration, protocol and signal's strength.

> Integrating different data centres with one central.

II) Senior Engineer - Technical Support

> Service Level Management - Meet deliverable requirements/service level

measures/specific targets.

> Analyze technical specification of RFP; Draft Performa report for

technical specification.

> Project's costing through man hour calculation, material cost,

unforeseen expenditures.

> Prepare commercial proposals and tender bid. Negotiation, order booking

and signing SLA.

> New product demonstrations, trainings and business promotion

Tranings

V CCNA Exploration, CISCO Academy.

V Cisco Certified Network Associate, NETTECH, Delhi

V Check Point Certified Security Administrator, NETTECH, Delhi

V Hardware and Networking Engineer, ET&T Ambala Cantt

Software skills

1. Languages: C, C++, Visual Basic, TCL

2. 2. Office Packages: SAP, MS Office 2003

Special ACHIEVEMENTS

V Designed unique software for finding the strength of GSM signal using

modem on the site. It helped to reduce the installation time and increase

efficiency 50 %.

EXTRACURRICULAR ACTIVITIES

V First prize in "Software Development competition" at 4th Electronic

Convention held in 2003 Haryana.

Avocation

V Member of Red Cross Society.

PERSONAL DETAILS

Languages English, Hindi, Sanskrit, Punjabi

Marital Single

Status

I hereby certify that the above information is true and accurate to the

best of knowledge.

Saurabh Mitra Place: New

Delhi

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