Customer Service Supervisor/home health care giver

** ****** **. *** ***, Little Rock Ar.***** •501-***-****•************@*****.***

SHEILA LAMBERT

Objective

To show and prove my ability to perform my job with excellence, dedication, and passion

Experience

10/17/13 – Still there Extended Stay America 600 Harding Rd Little Rock, Arkansas

Front Desk Representative: – Supervisor Almanda Guinn – 501-***-****

Customer service with a smile while, Providing Guest Satisfaction: Making and canceling reservations, checking

guest in and out, answering the phones, and taking care of any and all minor/major concerns and or issues that the

guest may have.

9/12 – 7/13 Wal Mart Super Center 700 S. Bowman Rd. Little Rock, Arkansan

Customer Service Supervisor – Supervisor: Rebecca Rio – 501-***-****

Quickly and effectively solve customer challenges

Assign employees to specific duties, direct and enforce safety

8/04 – 1/05 Hudson Memorial Nursing Home Eldorado, Arkansas

Certified Nurse’s Assistant – Supervisor: Debbie King – 870-***-****

Observe patients’ condition

Provide patient care, in all day to day activities.

Bathe, groom, dress, clean room, and change Linens

03/03 – 08/04 Oak Ridge Nursing & Rehab Eldorado, Arkansas

Certified Nurse’s Assistant – Supervisor: Lynn Caldwell – 870-***-****

Observe patients’ condition

Provide patient care, in all day to day activities.

Bathe, groom, dress, clean room, and change Linens

6/99 – 03/03 Wal Mart Super Center 2730 N West Ave, El Dorado, AR 71730

Cashier – Supervisor: Gerald Riggs – 870-***-****

43 Warren Dr. Apt 168, Little Rock Ar.72209 •501-***-****•************@*****.***

SHEILA LAMBERT

Quickly and effectively solve customer challenges

Overnight (CSM) Customer Service Manager in training

1/99 – 3/03 Andy’s Restaurant 715 California Ave Sw Camden, AR 71701

Assistant Manager Supervisor: Joe Straten 870-***-****

My responsibilities: customer satisfaction, load and unload fright, making sure that all was being done according to

company’s policy, making bank deposit, as well as drop offs, opening as well as closing the restaurant, sometime

making the employee’s schedule

Education

1984 – 1988 General Education Diploma May 1988

Certified Nursing Assistant

References

Joycelyn Gulley 132 Prospect Ave. Apt A Camden Ar. 870-***-****

Rochelle Christopher – 425 Cleveland St. N.W. Camden Ar. 870-***-****

Krystal Rucks – 639 E. Pecan St Eldorado Arkansas 870-***-****

Charlotte Watkins 6510 Mabevale Cutoff Apt 115 Little Rock Arkanasa 501-***-****

43 Warren Dr. Apt 168, Little Rock Ar.72209 •501-***-****•************@*****.***

SHEILA LAMBERT

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