Customer Service Manager

Enas M. Areiqat

***** ********* ******, ****** ******, MD 20906

Mobile: 202-***-**** E-Mail: ********@*******.***

QUALIFICATIONS SUMMARY:

Extensive domestic and international experience managing multi-million-

dollar contracts, grants and cooperative agreements (HIV, TB, Malaria,

MonkeyPox, Malnutrition & Enteric Diseases, Surveillance, Avian/Pandemic

Flu) funded by various government (DOD, NIH, CDC) and private entities.

Expertise includes managing pre-award process with an emphasis on

prequalification, bid evaluation, negotiating, drafting and placement of

contract award, as well as post-award contract management, performance

guarantee, change order management, progress measurements and

correspondence management for contractual correctness.

EDUCATION

Master's in Biology 1998 University of Missouri Columbia,MO

Bachelor's in Biology 1994 University of Missouri Columbia,MO

PROFESSIONAL EXPERIENCE

Henry M. Jackson Foundation, Inc. Bethesda, MD 2004-2013

(U.S. Military HIV Research Program)

Subcontracts Manager 2004-2006

Contracts Manager 2006-2009

Senior Contracts Manager 2009-2013

. Plan and administer sound, effective, and fully compliant contractual

process that includes accounting, budgeting, financial planning and

analysis for projects ranging from simple commercial item purchases to

building fully functional hospitals.

. Analyze contracts for content, clauses and definition of outstanding

contractual matters in direct relation to requirements at the initial

stages of project.

. Draft and negotiate domestic and international contract/subcontract

agreements (CPFF, T&M, FFP, CPIF, IDIQ), as well as Subawards.

. Draft and review RFPs to ensure compliance with Federal requirements and

prime contract provisions including FAR/DFAR as well as applicable OMB

Circulars (A 110, A 122, A 133).

. Review contractual requirements, accounting for all financial

transactions, and advising the end user on contractual rights and

obligations.

. Communicate contract terms and provide advice regarding necessary budget

changes and justifications.

. Ensure all contractual issues of scope, cost and on time delivery and

fulfillment of services from point of project inception to completion.

. Serve as one of the Foundation's focal point for day-to-day contract

matters.

. Ensure invoices and payments are accurate and processed on time.

. Maintain contract files and database on contracts and projects.

. Provide assistance to Program Office by interpreting contractual

procurement regulations.

. Apply continuous effort to decrease turn-around time, streamline work

processes, and work jointly with contracting colleagues to provide quality

seamless customer service to end users.

. Participate in process reviews, recommending modifications to forms,

procedures and schedules as needed.

Social & Scientific Systems Silver Spring, MD 2001-2004

Contracts Specialist / Health Analyst III

. Served as the lead for fiscal administration and budgeting for the CPCRA

division.

. Initiated and tracked contracts for a 10 year clinical trial (SMART) with

national and international sites - budget of 20 million dollars.

. Managed contracts in coordination with end users, legal counsel and

outside contractors.

. Examined estimates of material, equipment, production costs, performance

requirements, and delivery schedules to ensure accuracy and completeness.

. Procured equipment for international sites through complex purchasing

mechanisms.

. Negotiated maintenance and service agreements on behalf of international

sites.

. Negotiated and secured external funding for clinical trials for AACTG.

. Prepared project summary, cost analysis and budget justification for

clinical trials funding requests.

. Negotiated memorandums of understanding, and letters of agreement with

pharmaceutical companies for AACTG.

. Developed, tracked and closed out Contracts (CR & FFS).

. Assisted in development of policies and guidelines.

. Participated in process reviews, recommending modifications to forms,

procedures and schedules as needed.

. Prepared reports, tables and data analysis for government review.

University of Missouri Columbia, MO 1999-2001

Senior Research Specialist

. Conducted molecular biology experiments.

. Conducted statistical analysis of complex genetic data.

. Presented finding, progress and follow-up plans to fellow colleagues.

. Negotiated and administered purchasing agreements to follow outlined

budget.

. Negotiated and administered maintenance agreements

. Wrote manuscript and IRB protocols.

. Participated in writing of grant proposals and submissions

. Facilitated and coordinated research activities with other laboratories.

. Supervised undergraduate/graduate students and laboratory workers.

. Laboratory management, up-keep and maintenance.

CERTIFICATION AND AFFILIATION:

National Contract Management Association (NCMA) Member

Associate Certificate in Contract Management 9/14/07

Master's Certificate in Government Contracting 5/20/08

CPCM In Progress

COMPUTER SKILLS:

Microsoft Office

PeopleSoft

Oracle E-Business

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