Years Experience Office

Jessica Johnson

************@*****.*** 847-***-****

Motivated administrator with over 10 years experience in administrative support, shipping, receiving,

purchasing and auditing. Thorough and detailed oriented. Works well in a fast-paced environment.

Enjoys working on multiple projects and collaborating with team members.

Professional Work Experience

Seagate Technology, Schaumburg, IL 2004 to present

Office Assistant IV

• Senior Management Administrator. Book travel arrangements and prepare expense reports.

Manage calendars and meetings.

• Assisted with onboarding processes for new employees.

• SalesForce.com administrator. Worked with development team to test and recommend changes.

• Perform shipping and receiving duties: Open boxes, record information in SalesForce.com,

distribute to appropriate technician, manage queue in SalesForce including payments from

customers, then generate shipping label and ship via UPS/FedEx or USPS.

• Shipping and receiving supervision.

• Maintain inventory of parts and data prep drives using SalesForce.com

• Source and purchase parts on a case-by-case basis, as needed. Reconciles charges against

monthly statements.

• Trained as lead auditor to do ISO auditing on procedures to make sure they are being followed.

• Develop and maintain documentation on procedures for the recovery services division worldwide.

Traveled to audit other branches.

• Projects, as required, such as closing the Santa Clara office. Involved making sure the hard drive

stock was appropriately assigned to the right office or destroyed. Made all arrangements with the

movers to move all the furniture and equipment to the Schaumburg facility. Checked it all in to

make sure there was no damage. Quality checked over 4000 hard drives to insure they were

stored properly.

• Emergency Response Team Leader

• Order office supplies as well as Capital Purchases. Engaging with suppliers, such as cleaners,

suppliers, repair centers.

• Problem Solving; engaging with Seagate staff departments such as IT, application support and the

call center.

Skills

Microsoft Office: Word, Excel, PowerPoint, Visio

SalesForce.com; various in-house systems

Oracle

Email: Lotus Notes, Outlook and Gmail

Training

Lead Auditor Training, BSI

CPR and First Aid Certified

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